6 Things you Need to do Before you Sell Your Smartphone

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If you’re one of the savvy Australians gearing up for the launch of the new Samsung Galaxy or rumoured special edition 10th anniversary iPhone there are a few things you need to know before you sell.

Even if you’re not upgrading there’s a fair chance you’ve got a spare mobile lying around unused at home. With a second hand 64GB iPhone 6s released more than a year and a half ago selling on eBay for around $589, a 64GB iPhone 5 selling for $205 and a Samsung S6 64GB for $442, the only question left to ask is when are you going to list that phone?

1. See What Your old Phone is Worth

eBay has an online valuation tool that can tell you what your phone is worth. Simply select the model, colour and condition and it will automatically generate how much you can expect to get for your handset on eBay.com.au. Even old, broken and used phones are worth money as people will often buy them for parts.

See what your smartphone is worth with the eBay's online evaluation tool.

See what your smartphone is worth with the eBay's online evaluation tool.

2. Hassle Free Selling With the eBay App

The easiest way to sell anything on eBay is with the free app, download it now. Apart from the fact that you can create and manage listings anytime and from anywhere, you can use your smartphone or tablet to take photos which you can then upload straight to your listing.

There’s also a barcode scanner so if you still have your original phone packaging you can simply scan the barcode on the box and your phone’s details will be filled in automatically. You can speed the listing process up even further with stock photos also available for you to use.

If your item is used or refurbished, describe the condition and note any wear or flaws. Include additional photos that show the condition then set your price and postage.

The barcode scanner in the eBay app fills product details in automatically.

The barcode scanner in the eBay app fills product details in automatically.

3. Remember Free Postage Sells

Free postage increases you chance of selling so it makes sense to offer it! You can offset the price of postage by building it into the selling price of your item. You can also save time and money when you buy and print Australia Post labels on eBay. Simply print labels directly from your My eBay account then stick it to your parcel. The cost of the postage will be added to your eBay bill and your item will be tracked automatically.

When it comes to packing the item, your phone’s original packing is best otherwise bubble wrap and a box or bag is the way to go. Don’t forget to add tracking information to the item for buyer piece of mind if you’re not printing Australia Post labels directly through your eBay account.

Pack phones in original packaging or bubble wrap to protect it during transit.

Pack phones in original packaging or bubble wrap to protect it during transit.

4. Backup Your Data

Backup all your data, including contacts, photos and videos to cloud storage such as iCloud, Dropbox, Flickr or Google Photos. You can also backup to your computer – if you haven’t done this before you’ll be prompted through the process once your phone and computer are connected.

If you’re planning on selling your micro SD card with your phone (the memory card found in some android phones) open and copy files from the card, then erase the card data using your device.

If you want to keep a copy of your text messages and call log you’ll need to back those up separately – apps like SMS Backup and Restore are easy to use.

5. Log out of Everything

Log out of your email, social media accounts and anything else you may have a password saved for that you’ve accessed by smartphone.

You can also remove access to your phone from platforms like Facebook, Instagram, Twitter, LinkedIn and Google. Simply visit the sign in or security sections of these platforms then check your device activity to find and remove account access from your old phone.

For Apple phones, you should also turn off and sign out of services like iMessage and Apple ID.

Log out of all your social, email and password protected accounts.

Log out of all your social, email and password protected accounts.

6. Perform a Factory Reset

The next thing you will want to do is perform a factory reset. This will clear everything – from photos and phone numbers, to browsing history and settings. Every phone is different so it’s best to check your phone’s website or search Google for exact instructions. Generally, the instructions will look something like selecting Settings > Backup & reset > Factory data reset. This will erase all of the data on your phone so make sure you have backed up anything you don't want to lose.

For iPhone make sure you turn off services like ‘find My iPhone’ and sign out of iCloud as you will also delete everything you have saved in there if it’s open when you do a manual reset. Unpair with your Apple Watch if you have one and if you’ve registered your device’s serial number with Apple remove it from your support profile.

TIP: How to Dispose of old Phones Responsibly

If you don’t think your phone has any resale value, then look to responsibly recycle it. MobileMuster is the only not for profit Government accredited mobile phone recycling program in Australia working to ensure that the estimated five million old and broken mobile phones don’t end up in landfill.

Everything they collect is recycled safely and securely. Nothing is resold and any data left on the device is destroyed in the recycling process. You can recycle at your nearest mobile phone retailer or pick up a free satchel from AusPost.

Visit http://www.mobilemuster.com.au/ for more information.