I bought a Computer from billbalatli and I received a faulty system. I tried to resolve this issue by contacting and re-sending the computer for a replacement but they refused to pick the item from the post office. I got the proof from the Australia Post that the trader refused to pick the postage. I did do my best to solve the issue but the trader's representative kept on giving me fake information. I was supposed to get confirmation from the trader soon but its already the fifth day that I have not heard from them.
The computer I bought was from BUY IT NOW offer and even had a 12 month warranty on it. As per fair trading act the trader is responsible for the item if it is not fit for the purpose.
I shall keep everyone posted about this and GUYS don't let any traders sideline you. Take it to higher levels like consumer affairs. The application for registering a complaint is free. I am learning all these now. Make sure do a bit of research CONSUMER ACT is there which protects the buyer.