Buying Concert Tickets in Advance (a warning)

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Hi all,

My experience may help you avoid this happening, so please read on.

In August 2012, I began searching E-Bay for One Direction Concert Tickets, Rod Laver Arena, Melbourne for my daughter during their recent tour.       Thousands of tickets were snapped up within hours of being released by the authorized ticket seller, of which I missed out.   I turned to E-Bay and yes there were tickets aplenty available.    I did the normal research, including the history of the sellers.      I found 2 tickets within my price range, which were listed by a NZ E-Bay seller.      His/her feedback history was excellent and it appeared that they were an experienced and well credentialed ticket seller.      I purchased and paid for the tickets, fully aware that the authorised ticket seller was not actually releasing the tickets until July 2013, in an apparent attempt to avoid counterfeiting.       I kept my Paypal receipt tucked away in my computer and made 'courtesy contact' with the seller several times just make sure all was OK.     I received a response each time assuring me it was.

July 2013 came and went, but no tickets arrived even though we were aware that the authorized ticket seller had released them.     I sent the seller a message through e-bay, but received no reply.    I made 2 more unsuccessful attempts, to no avail, so decided to report the member.

E-Bay responded by saying that they sent the seller instructions to contact me, but this was also ignored by the seller.      Several emails between me & E-Bay followed, with E-Bay then suggesting a manual information swap, which involves E-Bay supplying each of us, the other parties contact details.      After receiving the sellers phone number, I called, but his / her number had been disconnected.      

It was now obvious that I had been scammed by this person.      

I then proceeded to request protection from E-Bay, but they were quick to point out that since the 45 day "Report an Issue" time frame had expired, they would not protect me.

My argument is that the seller has listed these tickets for sale, with the knowledge that the authorized seller was not releasing the tickets for another 10 months, well outside the 45 day time frame that he / she could be busted.  

I pleased with E-Bay to support my claim, but they would not budge and chose to protect the fraudulent seller, which I find totally unacceptable.      They claimed that they were monitoring his activity and had the power to remove listings etc, but he / she had stopped trading in March 2013.

So, I advise any buyers not to purchase tickets to events that are held more than 45 days after the E-Bay listing as you could get easily scammed, and E-Bay will not assist in any way.
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