Correct Addressing and Phone Numbers

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As a seller, it became quickly obvious that a lot of people have recorded their address in their profile incorrectly. I have no idea how this incorrect addressing has come about but it appears to be Australia-wide. It is annoying, to say the least, because I have to make corrections in my sales records. For this reason, I have taken it upon myself to educate those who are interested enough to read my guide.

To begin, this is an example of incorrect addressing that I am seeing most often:

1 Some street
Somewhere town
Adelaide
South Australia

For a start, I am seeing sentence case, like in the example above, where only the first letter of each line is capitalised and, in some instances, all lower case is used. I am also seeing the entire address in the street field. And then I am seeing the capital city thrown in for no good reason as in the example. This is an example of correct addressing:

1 Some Street
Somewhere Town
South Australia

It really is as simple as that, the street name and type are each capitalised and both words of the city or suburb are capitalised (where applicable). Note that the city field is for your suburb and not your capital city. The capital city is never used unless your address is actually in the capital city. There is no need to put anything in the second street field. The only times that it is used is when you live in a flat or unit or it is a business address and then you would use the following examples:

Unit 1
1 Some Street
Somewhere Town
South Australia

Business Name
1 Some Street
Somewhere Town
South Australia

I much prefer that the unit or flat number is placed on the same line as the street address like the following examples:

Unit 1, 1 Some Street

or:

U1/1 Some Street

or:

1/1 Some Street

Another annoying trait is mobile phone numbers. I have seen the 04 placed in the area code field (between the brackets) and the rest of the number in the number field or the first 4 numbers in the area code field and the rest in the number field. The correct method is to put ALL of the numbers in the number field and ignore the area code field altogether. The only time the area code field should be used is when you are entering your local phone number. The phone numbers should be entered using correct spacing. Note that not all forms on other sites will allow the spaces. I prefer to use them because they tend to make the phone number more readable. The following are examples of correct spacing of telephone and mobile numbers:

1234 5678

0412 345 678

If I have educated at least one person then I have achieved something. Thanks for reading.

Since this guide was written, eBay have changed things and telephone and mobile numbers may not work as shown here. In fact, one user has reported that she has tried different formats for the mobile number to no avail. I'm afraid I can't help with that and about all you can do is complain to eBay about it.

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