Don't Buy From AGR Machinery!

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Don't Buy From AGR Machinery!

AGR Machinery is a huge ebay seller. Read the reviews on this company on line before you buy! We bought a new generator, went bung after first use. AGR machinery refused to replace it under warranty, even though it was only 1 month old. Rang the company and they told us that it wasn't covered under warranty (after many emails). They eventually told us to send the item back for their 'technicians' to have a look at it, but we would have to pay for the return postage costs ($180). We advised them that this was a bit steep. Rang ACCC (Federal Government Regulator) who advised us that we SHOULD NOT be paying for the return postage costs if they were this much. We passed that advise onto AGR, they still refused. Contacted Consumer Affairs, who took the case on and only AFTER AGR was contacted by Consumer Affairs, did they finally agree to supply a refund for the faulty item, as they should have done originally under that warranty. This entire process took many months. Hundreds of other ebay buyers have written similar comments on online forums. Read these reviews first before you buy from this company. In other words, DON'T buy from them!  
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