EBAY australia's ridiculous DSR

Views 1 Like Comments Comment
Like if this Guide is helpful
I usually dont write to forums, but I want to spend the time writing this because I am just absoultely annoyed at how ebay is treating their customers.

For me, as a seller, I AM THE CUSTOMER. NOT the buyers, they dont pay any fees.  Yes its true that without the buyers the sellers wouldnt be able to sell their items, however its also obvious that ebay is changing its shift from being an easy place for peple to sell things in auctions, to being an online department store with buy it now, pretty much running the place.

Now I dont have any issue with this, however, what I do have an issue with is their RIDICULOUS ABSOULTELY **** up ratings that they expect their sellers to adhere to.

I received an email from ebay the other day advising me that I have fallen BELOW standard because my DSR's for shipping time i had received 4 1's or 2's out of the 60 items that i sold.
Now this confused me because when I go into my dashboard summary it says that I meet all the criteria for STANDARD AND ABOVE STANDARD

however guess what, ebay is trying to hard to be the one stop shop for everything online, that if you have received a .60% on any one of the 5 fields, YOUR ACCOUNT is below standard
and all your listings get removed to the last page.

now let me ask you this question ebay.... IF I WERE TO RATE YOU ON YOUR CUSTOMER SERVICE AND IF YOU FAILED BY .60%t DO YOU THINK THAT WOULD BE FAIR?

For the average customer, they wouldnt think alot about how important a DSR is.... but for my particular issue, SHIPPING time, is usually out of my control as long as I send the item in my handling time, I should be in the clear, however customers dont view it like that and think that it was the sender not necessarily australia post.

Anyway i'm so mad that ebay can 

Also, in EBAY America they are now preventing people from writing text on their pictures or images.... you want to know why????
Because google cant search through text in images only on text on webpgaes, and ebay is getting even greedier and wanting all the google search results to point to a page on ebay therefore preventing customers using text on their images.

This will follow in australia shortly, but I just wanted to have a bitch and tell people how suckful it is as a seller on ebay, and the unrealstic expectations, and greed that this corporate dog is having.

You may not think that this will bother the average seller, however DSR's are for EVERYONE.
So if you sell 2 items in a month, and 1 seller leaves a 1 or a 2 for postage time, guess what your DSR is 50% all your listings get removed to the bottom of the page, which means that you wont get as many bids on them.

At present my Shipping time DSR is at 1.22 % which is enough to cause ebay to suspend my placement amount the ebay search results.

F U ebay!
Have something to share, create your own Guide... Write a Guide
Explore more Guides