Underground Fence Dog Fences - Frequently Asked Questions
Q - Will it work in my yard?
A - YES. Underground Fences work in yards of all sizes, regardless of layout.
Q - Is my dog too big (or little)?
A - Underground Fences have been proven safe and effective for all dogs over 5 lbs. The adjustable collar allows you to create a perfect fit for your pet.
Q - Will it hurt my dog?
A - NEVER. The mild "correction" pulses delivered when a pet approaches the boundary are designed to get your pet's attention, but not punish him. This method has been proven safe and will not harm your pet
Q - Can my kids get hurt?
A - NEVER. The mild correction pulses are connected to the pet's collar, not the fence. So even if your child is holding the pet when it crosses the boundary, they'll never feel a thing.
Q -I have a small dog and a large dog. Will this work for me?
A - YES. Underground Fences are effective for all the dogs in your family. The kit includes one collar; additional collars are available separately.
Q - Is this complicated?
A - From installation through training, the enclosed easy-to-follow manual walk you through every step. Plus, if you ever have a question, our customer service center is here to help.
Q - How old does a dog have to be before starting training?
A - This is somewhat breed dependent, but most breeds should be at least 16 to 20 weeks of age.
Q - During training an owner observes their dog sitting in the correction zone. The owner has touched the probes and has determined the collar is working. The owner can see the dog's skin flinch, so he is sure the dog is receiving the correction. What should the owner do to prevent this from happening?
A - Retrain the dog by putting it on a long leash. As soon as the dog is observed entering the correction zone he should be pulled out and redirected to the "sit" and "stay" command.
Q - Once a dog is trained to the system what is the best way to take the dog out of the boundary?
A - Create what is called an "invisible gate" and take the dog out only through this gate. This is covered in detail in the owners manual.
Q - Once a dog is trained to the system how does the owner create the "invisible gate" concept?
A - Place a long leash on the dog. Turn the system off. Remove the dog's collar. Put the dog on the "sit" and "stay" command near the area that will become the "gate". Owner walks out of yard and asks dog to "come".
Q - If a dog is running through the system at only one spot in the yard, how is this corrected?
A - Set him up at this location. For example, have him on a long leash and then have someone else walk by that spot or walk their dog by that spot. When the dog attempts to leave - pull him back with the leash and then redirect him to the "sit" and "stay" commands.
Q - Can an owner use the Underground Fences to train other dogs from coming into the owner's yard?
A - Only if the other dogs are wearing a receiver collar.
Q - What is the dummy collar effect?
A - This is a procedure where the collar is eliminated as a factor in learning. In other words, the dog wears the collar without it being activated for 3-5 days. This way the dog does not learn that the collar causes the correction, but rather getting too close to the yard boundary.
Q - How long should an owner take to create the dummy collar effect? How many days should the dog wear a deactivated collar before receiving the correction for the first time?
A - On the average, it will take at least 3 days and as long as 7 days.
Q - The first time the dog receives the correction should he be on or off a leash?
A - On the leash. This way the owner can easily redirect the dog to the appropriate behavior.
Q - What is the purpose of having the dog on a leash the first time he receives the correction?
A - In the event the dog becomes confused, the owner can easily direct him to the appropriate behavior.
Q - How long should the owner leave the flags up?
A - The flags should remain for at least 2 weeks, but in some cases as long as 30 days.
Q - What is meant by the "safe zone"?
A - The area where the dog can roam freely without getting a correction.
Q - Does the correction cause pain or harm to my dog?
A - Absolutely not. The correction is safe, painless and humane.
Q - Is this a humane way to train a dog?
A - Absolutely. While the correction is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results.
Q - Can I use this system to train my dog to stop jumping over or digging under wood or metal fences?
A - Yes. In fact approximately 40% of those buying an Underground Fence already own an existing physical fence.
Q - How do I prevent one dog from chewing on the collar of another dog?
A - If you see one dog chewing on the other dog's collar - pull him off and redirect him to "sit" and "stay". Also, a daily spraying of Lysol on the dog's collar will help repel the other dog.