Technological advances in items such as computers, tablets, and smartphones have led to a dramatic improvement in the way individuals communicate and access information. However, such reliance on technology can have its downside when electronic devices fail to operate in a manner that individuals are used to. When this happens, it becomes necessary to reset the equipment back to its original state. There are several steps that a user can take to restore a smartphone such as a Samsung Galaxy S4 should the device freeze and does not operate properly. Understanding the issues that can occur with a smartphone and how to properly deal with them might mean the difference between quickly fixing a phone and sending it back to the manufacturer for service.
It is not uncommon for third-party applications that are installed onto theGalaxy S4 to cause the operating system to freeze. When this happens, there is a simple way to determine whether it is the phones operating system or the actual application that is causing the problem.
The first step is to turn the device off. Press and hold the power key; when the Samsung Galaxy S4 moniker appears on the screen release the power key. Immediately after releasing the power key, press and hold the volume down key until the device finishes restarting. The phone is now in safe mode, which means that all third-party applications have been bypassed. If the phone is operating, it means that an application is the cause of the phones issue. To restart the phone out of safe mode power the device down, remove the battery, and restart the device after reinstalling the battery.
To uninstall a third-party application that is causing the phone to freeze, access the phone 'settings' tab and find the 'application manager' settings. From the menu, tap 'uninstall' on the selected application and then 'OK'. If you're unable to determine the exact application that is causing the problem, it might be necessary to delete and reinstall each application until the right one is found.
If the Samsung Galaxy S4 is still not working properly, the next step is to clear the cache partition. While wiping the cache partition does not delete your personal data it does remove many of the most commonly used files stored in the system's cache. It is always a good idea to back up all of the data on the phone prior to initiating the cache partition wipe.
After making sure the phone is off, press and hold the volume up key, the home key, and the power key all at the same time. When the phone vibrates, release the power key but continued to hold the volume up key and the home key. When the ' Android System Recovery' screen appears, release the remaining keys and then press the volume down key to highlight 'wipe cache partition', and then press the power key to select the option. The phone automatically restarts once the cash has cleared.
If the Samsung Galaxy S4 needs a restoration to restore the original factory settings, a master reset is required. The master reset deletes all personal and stored data on the internal storage of the phone. This includes all images, applications, ring tones, contacts, and any downloaded content not on the SIM card or SD card. The master reset is most frequently used when the phone is completely frozen and unresponsive and there are two methods to achieve it.
From the 'settings' menu, tap the 'accounts' tab and then 'back up and reset'. At this point, the user is given an option to backup their data prior to proceeding. After backup, tap the 'factory data reset' tab and then confirm by pressing 'reset device'. The phone then asks for confirmation and pressing 'delete all' confirms the process and resets the device to factory settings.
A master reset using the hardware keys is similar to resetting the cache partition. With the device turned off, press and hold the volume up key, the home key, and the power key. When the phone vibrates release the power key while still holding the volume up and the home keys. At the 'Android System Recovery' screen, release the keys and press the volume down key until it highlights 'wipe data/factory reset' tab. Press the power button to select the option and then press the volume down key until 'delete all user data' is highlighted. Press the power button to select 'master reset' and when 'reboot system now' is displayed, press the power key to restart the phone.
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