How to deal with negative feedback?

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This guide explains what options are available to an ebayer who feels they have been wrongly defamed through defamatory feedback.

An eBay buyer who left negative feedback for a seller after receiving a broken $44  clock is facing a lawsuit for defamation by the seller.   The buyer Michael Steadman left negative feedback for the ebayer seller after receiving the item in three separate shipments he claimed related to three different models which weren’t compatible.

Under ebay’s buyer protection programme, he filed a complaint and received his money back.  He left the negative feedback to warn potential buyers. The comment read “bad seller. Ethics of a used car salesman”.   Ebay seller Elliott Miller, a Lawyer, issued a defamation claim against Steadman in a Miami Court claiming $15,000 for damaging his 100% feedback rating and damaging his commercial reputation in the eyes of potential buyers.

Although ebay have their own dispute forums and policies surrounding feedback disputes the case demonstrates that ebayer buyers are still able to bring defamation lawsuits against sellers through the court system.

Written by bluechload

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