Informing Your Customer- DETAILED DVD LISTINGS

Views 2 Likes Comments Comment
Like if this Guide is helpful
When searching for music and movies to purchase on eBay, I often find that I am turning away from relatively good eBay stores and sellers, due to the lack of information in the listings. 
(I don't mean to say I think the sellers/stores are being evasive or even that they do not know their product to give detailed information.) 
I understand that to some stores, their product is just that- a product. It is another part of their inventory that they hope to sell and make a little bit of money. I'm no different, I just work with smaller quantities. 
There are an immearsurable amount of stores that ave plentyof items that they are so busy selling, that they do not have tie to detail ther listings. That can't be helped, those stores are movers and shakers, to be applauded. 

The point of difference with a smaller store is that a little bit more time can be dedicated to give the eBay buyer the information so that they can make some sense of the hundreds of listings they are inundated with, after typing into the eBay search engine. 

When I want to buy a DVD, there are a few things I look for in a listing: 
I want to know I'm getting a copy that will work in my country 
I want to know that it is a legal copy and that it once was/is a retail item, not a pirated copy 
I want to know if there are special features, a digital copy disc or other extras I might be interested in 
I want to know the disc comes with a case (believe it or not but i have recently sighted a blu ray disc being sold without one) and; 
I want to know a little bit about the plot.  

How do I find out those things for my listings? 
I do the research. I study my product. 

if I cannot figure out a nice plot summary to place in the listing, the blurb on the back of the DVD, Wikipedia or IMDB.com are my best friends. Even adding something simple like names of the main actors/actresses may assist in attracting a potential buyer. 
Special Features can be found listed on the DVD itself. 
I list the catalogue number, distributor and release year, which can all be found on the DVD case. 
My last thing is to always include a classification of the film. 
MOre often than not, parents purchase Dvds for children and would want to make sure they are not choosing unsuitable items. 

(an example of where classification is necessary: 
When Pan's Labyrinth was released in some cinemas overseas, it was reported that warnings had to be placed in cinema foyers to tell parents that it was an unrelated film to the classic "Peter Pan", despite the fantasy film label and having a child as the main character. 
For the record, Disney's Peter Pan (1953) is rated G, Universal's live-action version (2003) is rated PG and Pan's Labyrinth is rated MA15+ in Australia.)

I think it takes the guesswork out of it for eBay buyers by having the information readily available. It is not that I do not wish to be contacted about my listings, in fact, I would welcome it warmly and I do. 
It's just that I'd rather not wait for the seller to respond if I really want to purchase/bid on an item which has no information in its listing. Not all sellers and stores are constantly stalking their own inboxes for questions from potential buyers. 

Giving detailed listings is something I do and recommend it to those sellers who have the time and the patience to work it to their advantage. 

After all, if the customer can make an informed choice on your listing (without having to check out others for information) and then buy from you, then we have all made an advantageous investment, haven't we? 
Have something to share, create your own Guide... Write a Guide