Led Lenser & Leatherman Warranty Claim Process

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All Led Lenser products purchased through Revolution Industrial Australia are covered by a comprehensive 5 year warranty!

Leatherman products are covered for 25 years!













No need to pay postage on your warranty returns! Zen Imports offers a reply paid address included below! 


WARRANTY PROCESS:

ALL WARRANTY & REPAIRS ARE TO BE SENT TO ZEN IMPORTS (The Australian Importer for Led Lenser)
 
Warranty & Repairs for Zen Imports
Zen products to be returned for repair or replacement 
 
 
On an A4 note paper customer to write; 
• Name or Company name 
• Address 
• Phone Number 
• Brief description of fault eg. Torch not switching on, blade snapped on leatherman etc
 
SEND YOUR PROOF OF PURCHASE
 
• Zen Imports will replace product if cannot be repaired. 
• If customer does not want replacement of tool for sentimental reasons please state 
clearly on note. The original item will be returned unrepaired. 
• DO NOT send sheath/pouch 
• It is recommended that customers send all warranty items via registered mail. This 
way you may be able to track the parcel with Aust Post and ensures Zen Imports receive the 
product. 
• Please pack in sturdy packaging, such as the Tough Bag #1, available from all Post 
office outlets. 
• Please be aware the white padded bags are not thick enough to hold in some 
heavier items. 
NOTE: The product is not covered under warranty if they do not receive it. 
 
Send the A4 note and product to:
Zen Imports 
Warranty & Repairs 
Reply Paid 475
WEST RYDE NSW 1685 
SYDNEY, AUSTRALIA. 
Ph: 02 88783600
• Leatherman Products - 25 year warranty 
• Led Lenser – 5 Years 
All repairs/replacements under warranty are free of charge and will be returned to you 
within 2 weeks unless parts are out of stock. 



For any questions about the warranty return policies and process please get in contact with us.

Cheers

Revolution Industrial Australia
Authorised Australian LED LENSER Reseller.
Visit our store online by searching for Revolution Industrial

© 2014 Revolution Industrial Australia, All rights Reserved.
 
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