There have been a few disgruntled eBay members whose comments about Lenycik (t/a Soldsmart) have been misguided and inaccurate.
Lenycik , also known as Soldsmart, have been a trusted seller for over 10 years on eBay Australia. This mum and dad company started from a spare room and has flourished to become an eBay success story in the best of ways. Soldsmart provide an astounding variety of items for sale at true discounted prices.
It is only through such a large volume of products that a business of this size can be successful when selling at ongoing discounted prices. At last count, almost 188,000 positive feedbacks have been received in the last 12 months alone! By comparison, less than 115 negative feedback has been received - an amazing feat for a high volume seller selling over 1,000 different types of products!
Soldsmart work hand in hand with eBay policies to ensure that a strong customer focus is maintained. In fact, former eBay Australia staff make up the workforce of Soldsmart assuring that this company really believes in the positive eBay message.
We regret that no company trading with hundreds of different items with such a high volume of products over 10 years can be immune to negative feedback and unhappy customers. We do our best to resolve 99.9% of all issues and are always here and always available to address customer concerns. Our email address cant be provided here due to eBay rules but we hope you find our support address through our listings. We try to respond within 48 hours but please be forgiving if our email queues are longer over the weekends, and during Christmas and Holiday periods.
We want to assure you that we never ignore a customer and would also like to take this opportunity from the family and staff at Soldsmart to wish you a great 2012 full of fantastic bargains!