AVOID POSTAGE PIRATES
AND HOW TO REPORT THEM!by
This guide is useful to everyone buying on ebay especially if postage is a bit pirateley and what to do about rip-off merchants in particular for Postage and handling high charges!Topics
- How much postage is too much?
- How much extra for packaging and handling is too much?
- What can you do to de-rail dirty Postage Pirates?
Well it's all relative ........
Tips to begin with
- I went to my local post office as a first priority and asked for a booklet and they gave me one FOR FREE , it's updated every few months but it's got Terms and conditions through to choosing the right service through to pricing from postcode to postcode.
- Alternately check the Postal services web site
- And compare postage companies
- Research Research Research
- Don't fall for the old Bid now and I'll tell you your postage costs if you are the Auction winner
- Don't bid on any item that the seller does not give the postage amount up front.
- Also when your at your post office Always ask is this the cheapest way to send this if they say No then ask what's cheaper and what's the difference in the service and guarentee of the item getting to where your posting it too and how long will it usually take.
- IF YOU ONLY BUY ON EBAY ....You may think that's alot of fuss for me I'm not a seller I'm a buyer ? Well if everyone did this we'd soon bring outrageous seller postal costs to rockbottom for all ebayers and wouldn't that increase the enjoyment of the experience.
- ALSO as you'll see later in this guide you'll be confident to be able to report such Postage Pirate Sellers
- ALSO if you do decide to sell on ebay your informed!
HOW MUCH POSTAGE IS TOO MUCH?
- Personally I want to know I am paying exactly what it costs the seller after all not only are these expenses directly passed on to you the buyer , but the seller can claim some of theses back at tax time in Australia so if the seller charges you extra as well , well that's just tripple dipping .
- Ebay rules say a seller can charge REASONABLE packaging and handling but the postage is not supposed to be profit for the sellers it should ONLY cover what it costs the seller to get the item to you.
- If you've done your research and it looks high ASK ASK ASK ask the seller something like ...I'd love to bid on your great looking item but I'm concerned about the postage could you please advise why such an item is expensive to post , is it heavy ? Do you travel far to post things, is it because it is breakable is it registered post rather than normal post is it express post etc....?
- Don't always automatically right off seemingly higher postage I'v bought glassware for example and I didn't mind paying extra so it didn't break , but I asked what sort of packaging and handling I was paying so I could decide if it was reasonable before I bid for it.
- And genuine sellers will be more than happy to be forthcoming with this sort of information.
How much extra for packaging and handling is too much?
- AGAIN IT'S QUESTION TIME
- if you've done your research and it looks high ASK ASK ASK ask the seller something like ...I'd love to bid on your great looking item but I'm concerned about the postage could you please advise why such an item is expensive to post , how much of this cost is packaging and how much is handling,
- You can ask What sort of packaging what sort of handling?
- Bare in mind a newer seller needs this feedback if they are over charging and a more experienced seller should have these answers for you or should know better
- If someone says they use fully recycled packaging that can mean they send your item in pre used packaging they've received themselves from someone else they effictively could be paying $0 for the packaging rather than using enviromentally friendly packaging as their statement suggest so ASK, and ask to you pass this saving on to your customers?
- Now handling is a bit trickier in my opinion I think EBAY rules using the word reasonable is a bit like opening the gate and waiting for the horse to bolt , but ultimately it's up to you , if it's not reasonable to you the buyer not only should you not buy it but report it as well so some poor sucker who has not read this guide doesn't fall in the POSTAGE PIRATE TRAP .
What can you do to de-rail dirty Postage Pirates?
YOU CAN REPORT EXPENSIVE POSTAGE BY
- CLICKING AT THE BOTTOM OF THE LISTING
- BY CLICKING ON REPORT THIS ITEM
- THEN LISTING POLICY VIOLATIONS
- THEN CHOOSE CIRCUMVETION OF EBAY FEES
- THEN CHOOSE EXCESSIVE SHIPPING AND HANDLING
- THEN CLICK EMAIL US
- THEN SEND
- By doing this YOU ARE ANNONYMOUS TO THE SELLER but ebay will acknowledge your report by an email and will follow it up within 24-48 hours.
- Unfortunately due to privacy they wont tell you the outcome but people found guilty of it are told to lower their postage or justify it to ebay and if they keep doing it the only way we in the EBAY community can stop it is by letting EBAY know consistently and fairly .
- Also there are harsher penalties for CIRCUMVENTION OF EBAY FEES if the seller persists
- Another point to remember is the rules say the postage and handling is not allowed to be for offsetting Ebay fees people should be doing this in the price of the product.
- Have you ever seen those 99c items everywhere with massive postage like a TV for 99c you think that's a bargain until you read in small print in the listing 249.66 for postage to the next suburb no pickups available!!!!!!
- And last but not least read the WHOLE LISTING otherwise known as the fine print and if it doesn't make sense ask!