I am a mother of 3 children, who has always had a passion for writing but no real concrete experience as such. So it was only after buying a few items from Ebay that I finally took the plunge myself, and I can truly say it has turned into a real hobby for me, one which I am actually making a few extra $$$ and found it to be a very pleasant and rewarding experience.
I strongly recommend TURBO LISTER, makes for a much smoother experience.
So I thought I would put together a few tips to try and help others who may be thinking of starting out or are actually taking the plunge into the EBAY WORLD. Sit back and enjoy the ride.
FINDING THE RIGHT WORDS
When thinking about wording your title, I myself, look to all the positives about the item. For Eg. BRAND NAME (if reputable) use it to your advantage. SIZING AND CATEGORY (eg Mens/Girls etc). The CONDITION of the item (very good condition or A1)
Look for words that will catch the buyers eye and make your ad more memorable. You must make as big an impact on these buyers as possible, as there are so many listings out there to compete with.
Example of a listing I might use:
GORGEOUS LADIES SIZE 12 KNIT JUMPER - EX COND
'ESPIRIT' BOYS SIZE 10 JEANS - NEAR NEW
I find myself when I am browsing for an item on Ebay, I unfortunately do not bother to check out items without the Gallery Picture attached to the ad, as most times my time is precious. With 3 children when I get to have time on Ebay, I want to make the most of my time.
So Yes, I would strongly suggest you pay the extra 50c and select this option.
It also gives you another opportunity to promote this great item you are selling.
NEXT STEP - THE AD
Try and describe all good points about your item and do so in a short, but sweet way.
Always be truthful and in a way that paints the picture not just with paint but leaving an outcome with your personel glow.
For eg if your item is a Designer Label, promote this:-
'QUALITY CLOTHING AT A FRACTION OF THE COST'
could be a great introduction to your ad.
Draw from your own experience when you are buying, what do you look for....meet this need in your ad.
Make sure you include all details the buyer will be wanting
Postage (promote the fact that you are willing to combine postage)
Conditions with Returns etc.
Contact (I offer the buyer to contact me if I havent answered all their questions and I always thank the buyer for taking the time to check out my item...As I said earlier 'As a Mum, time is precious'
Make your ad as clear and precise in a compact format, if your ad is too long it may appear boring.
ANOTHER IMPORTANT TIP I WOULD STRONGLY RECOMMEND IS IF THERE IS A DEFECT WITH THE ITEM, I FIND IT MY RIGHT AS A SELLER TO MENTION THIS IN THE AD. MAKE THE BUYER FULLY AWARE OF WHAT THEY ARE PURCHASING.
After you have sold your item, it doesnt end here.... I find this is the most important time of the whole process. For this is where you add your personal touch to the whole experience.
I personally communicate with the buyer throughout the whole experience.
ITEM POSTED (I post items same day/next day after monies are recieved, as the prompt delivery of item is another important factor to remember)
THANK YOU FOR YOUR PURCHASE
If you can keep the buyer informed on where things are in the transaction, I feel it makes for a much happier customer.
Remember.....You are not just completing this sale.....You are wanting this customer to return in the near future.....
So the more positive you make the experience....the happier everyone will be.