Statutory rights

Like if this Guide is helpful

Easy !  Don't bid or buy from traders that won't answer their emails - and there's plenty of them. Traders selling new items are supposed to offer statutory warranties and when questioned will not answer. Don't bid for items from these people until they answer your emails regarding your stautory rights. Put them out of business by not bidding if they don't comply.

Ebay should also take these people to task (but they don't seem interested)

Have something to share, create your own Guide... Write a Guide