The difference between Chinese and Australian sellers

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Are you really protected?
It's hard enough sifting through the millions of products on eBay to find what you're after. But how do you tell if an item's seller is actually in Australia?

There are a huge number of Chinese owned eBay stores selling items in Australia at the moment. The item's location may state that it is in Australia, however the seller may not be. The negative side of dealing with these sellers include:
  • The item you buy is not necessarily protected by Australian consumer laws.
  • The item you buy may not have correct certifications for Australian standards.
  • The customer support you receive may not be helpful due to a language barrier.
 
So how can you tell which sellers are Australian operated?
It's easy! When you are viewing an item's listing, you can click on the eBay user's ID under 'Seller Information' on the right hand side of the page.

You will then be taken to their eBay 'My World' page. Here you can view their user profile. Under their profile picture on the left side of the page, you will be able to see the date they joined eBay and their location.
  • If their location is in Australia, it is often going be an easier and safer transaction.
  • If their location is outside of Australia, you may experience some of the three dot points raised earlier in this article.

Please note that this is a guide consisting of our experience and opinion. It is your decision as a buyer to purchase from a seller of your choosing.
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