Tips on how to be an outstanding eBayer

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My experience as an eBayer is short compared to some, but I would like to share some tips and ideas I think you will find useful, and hopefully help enhance your eBay experience!

Do Unto Others as you would have them Do Unto You.

If you like people to keep you up to date on your purchases, then it stands to reason that you should do the same for them.

Communication is so important, don't always assume the buyer or seller knows what you are thinking.

Ebay has a brilliant messaging system for us to use - so use it  at every opportunity.

 A quick short message can mean so much ie: 'I have just made payment' or 'I will make payment by Thursday' will let the seller know you are committed to your purchase.

 Likewise sellers should always keep buyer informed ie: 'I have received payment' or 'I have just posted your item' - keep messages short and it only takes a moment of your time.

 If you haven't received payment within specified time frame, short messages reminding the buyer of their purchase often works which brings me to my next topic....

Patience is a virtue.

eBay is a waiting game - waiting for auction to end, waiting for questions to be answered,waiting for payment, waiting in the post office queue,waiting for item to arrive - the list is endless.

Patience is your only friend here, and again using ebay's messaging system helps to alleviate some of the pain of waiting .

 Buying a small digital scale, buying prepaid postage satchels in bulk and using the Australia Post link to calculate postage charges will help reduce waiting times in the post office.

Most importantly ,never let your lack of patience get the better of you, never ever leave negative feedback without making attempts to contact the buyer or seller first. Which leads me to my final topic.....

If you can't say anything nice, don't say it at all.

Until you have tried to resolve the issue with the seller or buyer that is!

Leaving feedback can and should be a 'positive'  (excuse the pun!) experience.

Always avoid leaving personal remarks, keep it business like and most importantly remember - would you like someone leaving feedback like that for you?

If the answer is 'No', contact the seller or buyer again and communicate, communicate, communicate!

Be an 'Outstanding' ebayer, and the rewards will be great!

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