Trading Assistance

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Everybody has things lying around the house that they want to sell.  Some even own businesses and find that some stock is difficult to clear, or have to remove excess stock to make way for new stock. 

However, not everyone is confident selling these products on ebay, or they simply do not have the time to list and monitor the products, answer questions and package/post the items.

For these reasons, and many more, it is well worth your while to consider obtaining the assistance of an Ebay Trading Partner.  Here are some useful tips for those wishing to procure the services of a Trading Partner:

  • Write an inventory for your Trading Partner, consisting of all of the items which you are wishing to sell.  On this inventory, indicate the lowest price you would be happy with (usually what you yourself paid if wholesale, or if retail - approximately half of what you paid). 
  • Give your Trading Partner as much information about the item as possible - e.g. if selling a computer - processor speed and type, how much RAM, special features etc. 
  • If your item is damaged in one way or another, be sure to disclose this to the Trading Partner.....afterall, they are using their own ebay account to list your products and any negative feedback obtained will mar their account.  It is always best to be honest when listing a damaged product....then, whoever buys it is fully aware of the condition prior to bidding.
  • Ascertain whether your Trading Partner will collect your goods, or whether you will need to deliver them.  It is worth bearing in mind that most Trading Partners will insist on your items being held by them.  This is for several reasons - first, as they are using their own ebay account to sell your products, they are solely responsible for ensuring the timely postage of items, and for ensuring that they are packaged appropriately...second, they have usually credited you with the cost of the listing fees, with payment to be made from the sale of your items - therefore, most Trading Partners will want to cover themselves by holding your items as collateral.
  • Most Trading Partners are reasonable with respect to their charges - but it varies, and it is important that you familiarise yourself with your particular Trading Partners' charges.  For example, most Trading Partners will want you to pay ebay listing fees, ebay final value fees and any paypal fees - and then will want a percentage of the final price of the item you are selling.  In effect, this means that you are paying the costs of advertising and expenses incurred to the Trading Partner, and then you are paying them a percentage to cover their sometimes significant time and selling expertise.
  • If you have many items to list, it is always helpful if you can provide your Trading Partner with photographs of your items - either on CD or in hardcopy ready for scanning.  In addition, if your items have a special feature that you would like mentioned in the listing, again it is helpful if this can be provided to your Trading Partner in written form either on CD or hardcopy.
  • It is a fact of life that not everything sells on ebay.  Sometimes items will need to be adjusted and relisted.....but sometimes, for whatever reason, an item will just not move.  In this event, you need to consider:
    • how many weeks do you want your Trading Partner to relist your items? (remember, although the second week is free, after that listing charges apply again).
    • what do you want your Trading Partner to do with your items if they do not sell? (you might want them returned, or you might want them donated to charity)
  • Your Trading Partner may be selling hundreds of items on behalf of several sellers.  Therefore, bookmark your Trading Partner's Items For Sale, so that you can see what is happening with your items.  If you have any suggestions to make regarding a particular listing, contact your Trading Partner to discuss as soon as you can - it is too late to change certain details once a bid has been placed. 
  • Arrange a certain day and time every week for you to "check in" with your Trading Partner for an update (if you haven't already bookmarked the items for sale, or if you simply want to discuss selling strategies) - many Trading Partners have full time work and/or family commitments and are not sitting in front of their computer 24/7.
  • If you are a registered business, please supply your Trading Partner with your ABN for Tax Invoice purposes.

Using a Trading Partner will usually make your selling life a lot easier - but remember that positive communication is the key to a win-win situation.  Your Trading Partner WANTS to sell your items...so friendly transactions and communication is the best way.

Happy Selling!!!

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