Will This Void My Warranty?

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(This article is particularly in reference to car stereos but the consumer law applies to all vehicle accessories)
 
This is one of the scariest questions most consumers need to ask themselves when choosing accessories for their car. Most of the cars in Australia have some incredibly advanced technology in them and unfortunately, it is also very sensitive and fragile when it comes to the throughput of voltages from “aftermarket” parts and accessories.
 
In Australia, under Australian Law, you can use any parts (lights, filters, stereos) or any consumables (oils, lubricants, brake fluids) that are “fit for purpose”.
 
Many new car salespeople will advise you that aftermarket parts or other service suppliers will:
“void your factory warranty”
“damage the car”
“exclude you from our extended warranty”
 
Nothing could be further from the truth.
 
If you are in Australia, and you buy something for your car, it just has to be “fit for purpose” and your Guarantees, warranties and extended warranties will be protected.
 
“How do I know if something is fit for purpose?”
 
Easy. Buy it in Australia!
The law here also looks after you the consumer.  Nothing can be sold in Australia that is not fit for purpose!
 
If you buy it from an Australian Retailer, or an Australian company, or even a foreign company that is physically operating here, they cannot sell you something that will not do the job it is supposed to do!
 
(Unfortunately this means you are on your own with eBay and online retailers that aren’t actually in Australia)
 
So how do you make sure it works with your cars wiring?
 
Easy, it should be clearly marked as having the correct harness or ISO for your vehicle. If you are not 100% sure on this before you order your new in car DVD GPS system, then call or email the store and they will be able to tell you.
 
They should be able to tell you if your car has Standard, Quad-lock, Fakra, Euro, CANBUS or any other types of connections and if the system will work perfectly with your steering wheel controls, reverse lights, air conditioning and park brake.
 
If you have more questions about this sort of thing or you think you have been misled in any way by someone who is supposed to give you correct information on your warrant rights and information, you should contact the appropriate department if you feel you cannot resolve it directly with the other party.
 
The ACCC Website is National and should help you to find the right information or person to assist you with protecting your rights.
 
eBay will not allow external links in guides, please google to find out more about your rights.
 

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© Copyright motorformula 2015 all rights reserved.


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© Copyright motorformula 2015 all rights reserved.

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