We are always nice and polite and helpful to anyone having questions or issues with our products. And we always leave nice feedback to our buyers, without waiting to see your feedback for us first.
eBay asks buyers contact your seller first before leaving negative and neutral feedback. We certainly urge you to contact us first if you have any problems with the item. We do our best to ensure our buyers are happy with the product. We believe anyone who has contacted us with any problems before are all satisfied with the solution at the end.
So please DO NOT leave any negative or neutral feedback without even contacting us and letting us know why you are not happy with the product or services.