ebay negative feedback

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Hi to all ebay sellers out there iam writing this guide to warn seller of the dangers of negative feedback,i have had the experience not long ago of have a buyer damage my reputation as they believed i described the item incorrectly,so in my wisdom i offered to remburse their money if they returned the item which was fine,but then they sent me negative feedback which has damaged my reputation and as a seller i cannot get that negative feedback removed and i think this is wrong,so be careful when dealing with people who dont care what they write as a buyer because you have no recall to adjust your rating.I will be bringing this to Ebays attention directly cheers Knighty.

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