Shipping & Postage:
For combine postage, please contact seller. If buyer made instant payment before the seller revises the postage, any amount paid in extra will not be refunded.
All freight and postage quoted include packaging and handling cost.
Note that the default shipping method for multiple or oversize items are through courier delivery, BUSINESS ADDRESSES are preferred. If the address provided is a private address, the courier will leave parcel/s outside the premise, we as the seller is not responsible for any lost or stolen parcels in this case.
Our courier service provider DOES NOT ship to P.O. Boxes; it is the buyer's responsibility to provide an actual address to avoid any delays in shipment.
Please contact seller for actual freight quotes or combine postage and pay until you received amended eBay Invoice from the seller.
Note that the seller will not dispatch any goods until full payment is received.
The estimated time of arrival is 2-7 working days to any domestic destinations, but depends on the route of Australia Post or couriers, more time is required for remote areas. Note that we will strive our best to dispatch item/s in as soon as full payment is received, but we are not responsible for any delays caused by delivery agent, if buyer needs product urgently or not patient enough, please DO NOT commit to buy.
All items are brand new and in box. We do inspect and pack the item/s carefully before dispatch to ensure they are in good conditions. However, sometimes accidents may happen during transit resulted in product damages or loss of parcel/s. Insurance cover is highly recommended for shipment. At this moment, unfortunately we the seller is unable to cover damages or lost for uninsured parcels. A guide of insurance cover costs is given in the table below:
Product Value (does not include freight charges):
Product Value (does not include freight charges)
Australia Post Office
More than $100
Recommend for all items, please contact us for more details
Equal or less than $100.00
5% of total product value, minimum charge $2.50
If you decided to insure the item/s, please wait till seller revises the eBay invoice for insurance cost before making payment.
We accept PayPal, Credit Card (2% surcharge fee is applied), Direct Deposit, Bank Cheque.
We are obligated to ship only to the person and address registered on your Pay Pal account. Pease reference your payment with your eBay ID, failure to do so may result in delay of order processing.
Exchange or refunds:
Exchange or refunds given only to insured item/s with damages or incorrect item/s shipped out. If so, please let us know within 3 days of receiving item and return to us within 14 days from the delivery date for exchange or refund. PLEASE DO NOTE WE ARE NOT TAKING RESPONSIBILITY IF REPORT AFTER THIS TIME LIMIT.
In case of return, the preferred mean of contact is via email or eBay message, please leave detailed information of the situation and note the invoice number in the message.
In case of damaged goods, photo proof for verification is essential to us, we reserve the right to inspect the goods.
All NON-seller mistake returns for refund or exchanges are subject to 20% re-stocking fee and buyer should pay for the return shipping fees. (E.g. you brought wrong style or simply change your mind).
We ONLY accept the returns in original packages. Please make sure the item have NO man-made sabotage.
We reserve the right to refuse any returns for objective reasons.
By commit to buy you agree to eBay's terms and conditions.
By buying you agree to our Polices – please remember that when committing to buy you are entering into a contract.
Payment must be received within 3 business days from the date of receipt of email notification following the end of the sale. We reserve the right to not supply goods and retract any selling/listing fees associated with a winning bid should these terms not be met.
Non-paying buyers will be reported to eBay.
Term & Conditions:
All prices are GST inclusive.
We will not accept faulty/defective goods unless pre-approval of the return has been granted.
Winning buyers assumes all risk of liability with respect to the purchase of the product.
Delivery charges (postage & packing) is a non-refundable cost unless the item you purchased was incorrectly listed or you were shipped a different product than you ordered.
By committing to purchase the item/s, we assume the buyer has read and agreed all terms and conditions in the listing.
Please note that we will try our best to reply your inquiries earliest possible, but emails or eBay messages received during the weekends or public holidays maybe answered in the next working day. Thank you for your understanding.
At Quality Products – Quality Living, we provide all kinds of sale & service for water filtrations, water cooler. We are a small retailer who commits to bring the cheapest price of quality products to our customers.
As a leader in the field, we pride ourselves on our knowledge and experience in the industry. We guarantee our product, service & price.