Do you combine postage? Yes,
but this is a manual process, so I have to be at the computer to amend the
invoice. I do check the emails frequently. As some items do need extra
packaging (bubble wrap & cardboard) to ensure their safe arrival, I
may charge a little extra for posting and handling when combining these items.
How do I make one payment on
multiple purchases? Please DO NOT ADD ITEMS TO CART if you need
me to combine postage. Adding to cart does not notify me of your purchase until
you have paid. Ebay do change the wording, the following is what worked for me
1. Change the
quantity of items required, then select "BUY IT NOW", then select
"Commit to buy" this will generate an email to me notifying me of
your intention to purchase.
options will occur after you "commit to buy, the options are
another variation" this will take you back to the last item
purchased, which is good for multi listings, or when you
have not selected the correct quantity.
- "Visit seller’s store" this
will take you back to my store so you can buy a different item.
- "PAY NOW" this will take you
to the page that you can "Request a total" or "PAY
requesting a total, this will generate an email to me to combine postage. You
will be able to leave me a message after you select “Request a total. Also
remember to tick send me a copy of this email. I will weigh the products and
this will give you the chance to pay once, so you can take advantage of the discounted
express post on free items or the standard packaging rates for multi purchase
items. All items are posted with a tracking number, regardless of the posted
4. An email
will be returned from me to your email address that is registered with your
eBay account will include items bought and your postal discounts will be sent
to you as soon as practicable.
If I send this regular post, when will this arrive? Regular post via Australia post is not predictable. If you need this within the week, please use express post or ask me can the item be sent via Fastway Couriers. It is not worth the disappointment and there is not a lot I can do to fix this. Always contact me after 5 days if you have not received your item in any Metropolitan area or 7 days for rural areas.
When can you post these? Posting is done 6 days a week, Sunday to Friday. Items paid for before 1pm NSW time weekdays are posted the same day. Items paid for before 9am Sunday NSW time are posted on the same day. If you call me I may be able to extend this time. Some of the items are best suited to be sent via Fastway as they are more reliable and accountable for their mail, but delivery to far rural areas is really expensive.
Can I contact you? Yes you can call me on 0452 433 357 or email me via the ebay store and I will either call you back or email you as soon as I can. Please no text messages as all written correspondence should be through ebay.
How long can I have to pay? As I post 6 days a week, I would appreciate payment to be finalised before 3 days have concluded, regardless of public holidays or weekends.
What if I need more time to pay? Communication is important, email me via ebay or call me on 0452 433 357. Please no text messages.
What happens if I don’t email you about payment? If you do not make contact with me, regarding payment, within 3 days, I open an unpaid case which allows a further 7 days to pay. When an unpaid case is opened I cannot cancel the order.
Can I have an urgent order? Yes you can have an urgent order, but you must use express post. Urgent orders using regular post equal disappointment for everyone. If you are not sure, calling me would be help both us.
Can I pay without using PayPal? Yes, I do accept direct deposit
Bank Name CBA Account name Cake Constructions BSB Number 062295 Account Number 10290808
Do you accept e-cheques? E-cheques take a long time to clear as this is linked to your bank account, not your credit card, and can take between 3 -7 days. I accept e cheque only because I have to, but I prefer paypal credit card or direct deposit. I DO NOT POST until notification from the provider tells me payment has cleared.
What happens if I do not receive my item? Email me and I will confirm postage name and address details, when and how your item was posted. I wait for your confirmation on these details before I can proceed. Please read our shipping policy below (POINT 5); if you want us to send your purchase via regular mail. e-Bay and Australia Post have recommended delivery estimates but these are not necessarily reality.