If you make multiple purchases and we later discover shipping has been overstated, we will refund any excess ~ whether you ask us to or not! We combine shipping charges for items purchased or won within a 3 day period. Domestic (U.S.) purchases totaling $75 or more receive free shipping and insurance (details below). Canadian purchases totaling $75 or more receive free insurance. Payment is expected within 3 days of auction win unless prior arrangements are made. Please note that eBay only offers a 4 day grace period.
Free Shipping (domestic only):
To qualify for free shipping:
* The order must be shipped within the U.S.
*The order must total $75 or more (before shipping is calculated)
*The order must be paid for all at once. Continue purchasing until done, then request a combined shipping invoice. Items paid for individually do not qualify for our free shipping offer.
* Orders must be paid for within 3 days of the first purchase.
We try to offer several methods of shipping via U.S. Mail with each package. Please check the list at checkout carefully as each method offers shipping times vary greatly. We ship within 24 hours but cannot be responsible for the speed, accuracy or handling by the postal service.
Media Mail ~ for books, CDs, DVDs, and other media products. Not for general merchandise. Quite inexpensive, but very slow (average 7-10 days, not available for Canada).
First Class ~ for any item up to 13 ounces. Available for domestic or international shipments. Reasonably fast (average 3-5 days for domestic and 7-14 days for Canada).
Priority Mail ~ Fastest method other than an overnight service. Available for domestic or international shipments.Reasonable domestic rates for 1 or 2 pounds and quite fast (average 2-3 days for domestic). For Canada, priority is required for a package weighing 4 pounds or more. Not necessarily faster than First Class International and is more prone to random searches by Customs.
Flat-rate Priority ~ Same as above but limited by box size.
Parcel Post ~ A less expensive alternative to Priority but takes longer, sometimes significantly longer (average 7 - 10 days, not available for Canada shipping).
Express Mail ~ An overnight service to most areas, but terribly expensive and usually not worth the cost.
We offer free shipping on some items. On those items with buyer-paid shipping, it is charged at actual rates. Should we discover we have overcharged on shipping we will refund the excess ~ whether you ask us to or not! All payments are due within 3 days of the auction or Buy-It-Now closing date. Purchases of $75 or more more and paid for within 5 days receive free shipping and insurance.
If you are taking advantage of combined shipping, payment is due 3 days from the first item's purchase date. If payment is not received in a timely manner, your item(s) will be resold.
Canadian Buyers:International Buyers:
Purchases of $75 or more more and paid for within 3 days receive free insurance. We ship to Canada via USPS. Packages weighing 4 pounds or more are required by USPS to ship via priority. We do not offer free shipping on Canadian orders. Import duties, taxes, tariffs and any other charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. We do not mark items as “gifts” for customs purposes. US and International government regulations prohibit such behavior as does eBay.
We ship globally via USPS. If ordering herbs or other perishables, it is the buyer’s responsibility to assure the item can enter their country. Packages weighing 4 pounds or more are required by USPS to ship via priority. We do not offer free shipping on international orders. Import duties, taxes, tariffs and any other charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. We do not mark items as “gifts” for customs purposes. US and International government regulations prohibit such behavior as does eBay.
All items offered by Cat's Magical Shoppe are new! We often use the euphemism NIB (new in box) to describe our items and, although you may receive your item without a box, you will receive it exactly as it comes to us from the manufacturer or vendor. You can rest assured that even if your item comes with no wrapping, it is new and has never been used prior to arriving in your hands.
Feedback is left upon feedback from buyer. To avoid bad karma, we follow "Grama's Advice": If you have nothing nice to say, don't say anything at all ~ meaning, we will not leave negative-sounding feedback. However, we will follow eBay's Non-Paying Bidder policy in order to recover our selling fees. We also share our lists of non-paying bidders with other sellers.Please understand that we are a business and must move our inventory in a timely manner. A bid or purchase is a binding contract, so please bid responsibly.
Returns and exchanges permitted within 7 days of receipt of item with prior authorization. Returns and exchanges may be made for any reason but may be subject to restocking fees and/or postage fees. You will find a claim form on the back of the sales receipts enclosed with your order. Returns made where Cat's Magical Shoppe has paid for shipping will be refunded less our shipping cost should the return be through no fault of our own. Returns from items on sale are not accepted.
We take the extra time to provide detailed descriptions of all of our items. Please email us with any questions before bidding or purchasing an item. If we have made a mistake, please email us within 3 days of receiving your item. Please do not leave negative or neutral feedback without contacting us first. We are committed to 100% customer satisfaction and will gladly work with you if there are any problems with your item.
Your item may arrive in recycled materials. Cat's Magical Shoppe takes care to leave the lightest footprint and least damage to our Earth. We would appreciate you reusing and recycling any materials that come with your purchase.