We offer quality service and fast responses. To us, all our clients are
valuable, and we know that your question is very important.
For technical support, please send us an email with the item number of the
product and a detailed description of the problem. Our high-skilled and
experienced technical team will handle almost any of your request and will
reply to your technical questions within 24 hours of submission, anytime of
the day, any day of the week.
ARE THERE ANY HIDDEN CHARGES?
No. Absolutely NOT !!!
DO YOU OFFER A COMBINED PAYMENT FOR MULTIPLE PURCHASES/ITEMS?
Yes, we do offer a combined payment for multiple purchases/items. But,
please note that the invoicing system does not support multiple invoices
in different currencies to be combined into one invoice.
DO YOU OFFER A COMBINED SHIPPING DISCOUNT FOR MULTIPLE PURCHASES/ITEMS?
Yes, please contact us for more details about the combined shipping discount.
DO YOU SHIP WORLDWIDE?
Yes, we do ship worldwide, with the exception of only a few countries.
DO YOU ACCEPT OTHER METHODS OF PAYMENT?
We currently accept PayPal as our only online payment option.
CAN I CANCEL OR CHANGE MY ORDER?
We realize that life happens and sometimes an order
you've won cannot be paid for or that you need a change made. If you
cannot complete the purchase or for a change to an order, please contact
us to let us know a.s.a.p. and we'd be very glad to help in any way.
CAN I PICK UP MY ITEM?
Sorry, the customer pickup service is not available
for the moment.
WHEN WILL YOU BE SHIPPING MY ITEM?
Most orders paid before 2:00 PM PDT will be shipped out on the same/next
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
It usually takes about 7 to 12 business days to deliver to all major
cities of the USA, UK and Australia, depending on the geographical
location and other conditions. Sometimes a few days of delay may happen,
especially around great holidays or bad weather.
ARE MY PURCHASES GUARANTEED?
We're so confident, we give every client a 100%
risk-free, no-questions-asked, 30-day money-back guarantee !!! If for any
reason, you are not completely satisfied with your purchase, you may
return it within 30 days and receive a full refund.
WHAT SHOULD I DO IF MY ITEM IS DAMAGED DURING SHIPMENT?
WHAT IS YOUR WARRANTY POLICY?
For our own OEM products, we warranty your newly purchased product against
defects in material and workmanship existing at the time of manufacture
for a period of one year from the date of purchase. Any warranty
registration is not necessary to obtain an applicable warranty on our own OEM
product. The date of purchase will be used to determine the warranty
period when warranty service is requested. This limited warranty does not
cover claims resulting from misuse, failure to follow the instructions on
installation, maintenance and use, abuse, alteration, involvement in an
accident, and normal wear and tear.
We respect your privacy and are totally committed to protecting the privacy of
all our valued customers. Your personal information is used strictly to
complete your order only and will not be shared with any third party.
I SENT AN EMAIL BUT NO REPLY, WHY?
To make sure that our emails are not filtered into your "junk" or "bulk"
folder or even blocked, please add our email address to the list of your
trusted senders. We will reply to all mails a.s.a.p. within 24 hours
or on the next business day. If you do not receive within 48 hours any reply
from us, probably our email reply has been filtered into your email "junk"
folder or blocked by your email service provider (especially
AOL, HOTMAIL or
With so many companies to choose
from, you may wonder why have to buy from us? Here are a few
reasons to help with your decision:
By purchasing the item, you are confirming that you have read,
understood and agreed to all the Terms and Conditions of Sale set forth
General By purchasing the item, you
acknowledge that you have carefully read, understood and accepted all the
auction Terms and Conditions and agree to enter into a legally binding
purchase contract between yourself (the buyer) and the seller.
Auction Description To the best of
our knowledge, the description of the auction item is true and accurate.
Order Process Upon completion of the
auction bid, a Winning Notification which includes a link for you to pay
and provide your detailed shipping address will be sent (within 24 hours
of the auction end) to inform you that you are the winner of the item. On
completion of checkout and receiving your payment, a Payment Received
Notification will be sent to confirm that your payment for the item has
been received. Once the order has been dispatched, a Dispatch Notification
will be sent to confirm dispatch of the order.
Payment & Payment Reminder Payment
for the winning item must be paid within 3 days of the auction end. Item that is
not paid within 3 days of the auction end, a Payment Reminder will be
automatically sent. So, please do email us in advance if you have any
problem regarding your payment for the item. We are very glad to help in
Combined Shipping Discount on
combined shipment/multiple purchases is offered for the auction item.
Shipment & Delivery Item will be
well packed and dispatched usually within two business days of receiving cleared
payment. And in most cases, orders paid before 2:00PM PDT are shipped out
on the same/next business day. It usually takes 7 to 12 business days to
deliver to all major cities of the USA, UK & Australia, depending on
the geographical location and other conditions. Sometimes a few days of
delay may happen, especially around great holidays. It's because the delivery
times are provided by the carrier company and may vary with package
destination, particularly during peak periods. We reserve the right to use
any shipping company, such as FedEx, DHL, TNT, UPS or HKPO, etc. Please
kindly note that you have to inform us if you still do not receive the
package within two/three weeks of dispatch.
Customer Pickup Service Customer
pickup service is not available for the moment.
International Buyer Before
purchasing the item, an international buyer has the responsibility to
ensure that he/she can lawfully import the item into his/her country. Because
each country may have different laws that limit the types of goods to be
imported into their country. An international buyer has to be responsible
for any duties/tariffs that may be imposed on the item.
Returns & Refunds The item may be
returned for a full refund or replacement whilst stock lasts. Customs
duties, taxes and any other applicable charges (if any) are the sole
responsibility of the buyer and cannot be refunded. Any return item must
be in its original packing, undamaged and in a re-saleable condition, and must
not be used.
Defective Products Each item has
been tested in perfect condition before leaving the factory. If the item is
unfortunately electronically defective/damaged in transit, the buyer has to
inform us within 3 days of delivery. The item may be returned either for a
full refund or replacement whilst stock lasts. The shipping charges,
customs duties, taxes and any other applicable charges (if any) are not
Electrical Items The buyer has to
consult his/her electrical engineer/technician for expert advice before
installing any electrical and/or electronic part and/or component and/or item.
Warranty For our own OEM products,
we warranty your newly purchased product against defects in material and
workmanship existing at the time of manufacture for a period of one year
from the date of purchase. Any warranty registration is not necessary to
obtain an applicable warranty on our own OEM product. The date of
purchase will be used to determine the warranty period when warranty
service is requested. This limited warranty does not cover claims
resulting from misuse, failure to follow the instructions on installation,
maintenance and use, abuse, alteration, involvement in an accident, and
normal wear and tear.
an important issue with us. We respect your privacy and are totally committed to
protecting the privacy of all our valued customers. Your personal information is
used strictly to complete your order and will not be shared with any third
party without your prior permission. Only our employees assigned to
process your order will have access to your information.
Limitation of Liability Under no
circumstances, including, but not limited to, negligence, shall the seller
be liable for any direct, indirect, incidental, special or consequential
damages that result from the use of, or the inability to use, the items.
If you are not satisfied to any of the terms and conditions, your sole and
exclusive remedy is not to buy or bid on the item.
Rights Reserved All graphic images
shown on the listing are for illustrations only. All the text and graphic
images are the copyright of the seller and may not be copied and/or used
for any purpose without our written permission.
WE ARE COMMITTED to
providing our customers with 100% satisfaction in their experience
with us ! We feel that the best way to build repeat business and a
long lasting relationship with all our valued customers is by treating them
right and giving them the highest quality customer service, along with
unmatched product selection and competitive prices. If we ever
fail to meet your expectations, please contact us and we will make every
attempt possible to meet and beat your highest expectations in order
to make you a happy customer !!!
Questions and answers about this item
No questions or answers have been posted about this item.
The buyer is responsible for return postage costs.
Return policy details
100% Risk-Free, No Hidden Charges, No-Questions-Asked, 30-Day Money-Back Guarantee !
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.
Buyer protection on eBay
Seller's payment instructions
100% Risk-Free, No Hidden Charges, No-Questions-Asked, 30-Day Money-Back Guarantee!
(estimated and based on max bid)To be provided at checkout
Your max bid:
Your max bid:
By clicking Confirm bid, you commit to buy this item from the seller if you're the winning bidder.
By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agreed to the Global Shipping Program terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.