Shipping & Delivery
When possible, deliveries are made via standard unregistered post.
More details can be found on the AustPost site.
Registered post is an option, and is recommended for guaranteed delivery.
Postage cost is listed on the item.
In cases where the item is too bulky for post, our preferred courier is via FastWay Australia.
Pricing can be determined on the FastWay site, from an origin postcode 2218.
Expected courier times are 5-12 business days.
Expected courier cost via FastWay is $20-$60, depending on location.
We can also delivery via Couriers Please, with expected courier times of 5-7 business days.
This may result in increased delivery costs.
Expected courier cost via Couriers Please is $20-$112, depending on location.
Pick up is available at the local post office, in Allawah 2218.
This will incur a $3.00 fee to be paid at post office desk.
Pick up times must be arranged 48 hours prior to the pick up time.
Typical pick-up times are:
Public Holidays & Sundays: CLOSED
We offer 14-day money-back guarantee/exchange warranties so if there are defects
on the item.
We will happily exchange the same item for you or provide a refund on the item.
This does not include postage/freight refunds.
All products must be returned in new, unused condition.
Our warranty policy keeps you with peace at mind on our products.
We are happy to discuss each defect related case on our product range,
and depending on case, we will refund the item cost or alternatively provide a new replacement.
Warranty returns must contain the original GST Tax Invoice for the goods
and must be returned to us in person or by Registered Mail.
Warranty returns for scuba regulators, octopus and BCDs must also
contain copies of annual service invoices.
Warranty does not cover abuse of product, or general wear and tear.
Rate us with your feedback.
We hope to provide you with a seem less experience.
From the Spear Fishers Paradise Team