Frequently Asked Questions
( Updated from manufacturers website )
1) How do i turn my dreambook on?
hold the power button on the left hand side of the unit for about 3 seconds
until you hear and feel the unit buzz. Android will then start
2) The unit gets hot while charging
or using WI-FI
does get warm to hot during operation on Wi-Fi depending on signal strength. During
the initial charging of the Dreambook the unit will also get warm to hot and
while charging if the battery is completely drained.
3) It says that 3G
is supported, What providers work?
We have tested with the
following providers and USB 3G modems: Vodafone, DODO, Optus, 3. Currently
Virgin and Telstra are not supported.
The best modem to use is
the Huawei E160 and E160E and the Alcatel AL300.
Pocket Wi-Fi 3G Modems are
supported and recommended for connecting to 3G Services.
An Android 2.1 software
update will be required
4) If YouTube is not
working, how can it be updated?
From time to time YouTube
changes the software used. At this point in time Android 2.1 or Previous versions on this device does not
support youtube application .
5) I can’t log in using
the Facebook App.
Facebook have recently
changed the coding for their application. You can still access Facebook via the
6) My Dreambook 7 won’t
play my MP4 video’s?
Many of your Videos may be
in High Definition format and need to be reduced to normal resolution before
they will play. Here is the best solution. Try the video compression utility
Handbrake, www.handbrake.fr use the mp4
(ffmpeg) video settings of 400x240 @ 300kbit / 15fps aac audio @ 160kbits. You
can probably step it up to 24 fps if you want smoothness.
7) I tried to open a web
page and it’s saying the security certificate is invalid or unable to access
some web pages.
Make sure that the time and
date are set correctly. To change the time and date go to settings, then Date
8) My Screen is
scratched and marked.
Your Dreambook comes with a
thin screen protector, please make sure the protective sheeting has been
9) My System seems
slower than my PC or Laptop.
Your Dreambook comes with a
533mhz Processor, the same as most phones and the performance is roughly the
10) Some of my Apps will
Some Apps require a Micro
SD Card to be installed before they will work also you wont be able to install or play latest hd games on this device as per technical specifications hardware will not support them.
11) I cannot find the
The keyboard will activate
when you touch any empty input field and will have either a Search or an Enter
function depending on the need.
12) My Micro SD Card
unmount’s when my unit hibernates.
This is a power saving
feature, it is automatically remounted when you wake up the system.
13) Can the Dreambook 7
be upgraded to Android 2.2?
There is no official
release or support for the Dreambook 7 to run these versions. However Pioneer
Computers has made available our own Android Release 2.1 upgraded software
package with all the latest patches.
14) My WIFI keeps
To increase wireless
connectivity time, adjust the screen time out setting under Settings, Sound
& Display, Screen Timeout. Android 2.1 software update patch can be
downloaded from our web site for better WIFI setting.