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7x4ft Off Road Camper Trailer with 23x18ft Tent - camping caravan 4X4 4WD CTT05

See original listing
7x4ft-Off-Road-Camper-Trailer-with-23x18ft-Tent-camping-caravan-4X4-4WD-CTT05
Item Ended
Item condition:
New
Ended:
21 Feb, 2013 18:28:08 AEDST
Winning bid:
AU $4,350.00
16 bids ]
Postage:
Freight - Read the item description or contact the seller for details | See details
Item location:
Melbourne, VIC, Australia

Description

Item number:
310601514662
Seller assumes all responsibility for this listing.

Item specifics

Condition:
New: A brand-new, unused, unopened, undamaged item. See the seller's listing for full details.
State: VIC
Hitch: 4WD 360 degrees Tregg style Product Type: Camper Trailer - Soft top
Trailer Finish: Hot-dip galvanised and aluminium dress up Trailer Size: 7x4 ft
Water Pump System: 12V Electric water pump Manufacturer: MARS CAMPERS - ROAD KING
Tent Material: 14oz RipStop Tent Size: 23x18 ft (Main Tent + 2 Annexes)
Chassis: 3mm 70x50mm Brake System: Electric brakes plus hand brake
Others: Free spare wheel, stone guard...and much more Kitchen Package: Stainless steel kitchenette
Options: Please check listing for more information

         

         

 

If your looking for an exceptional value yet solid built off-road camper trailer that will go anywhere and tackle the roughest of terrain, you have found the right place! This is not your typical knock together Camper Trailer Package. This quality camper trailer by Mars Campers is built by Australian. It is fully galvanised and fully sealed. Furthermore, we have decked it out with extra features while keeping the same price tag of a basic non-galvanised trailer without the extras.

Mars Campers' trailer are synonymous with freedom and the flexibility to quickly and easily set up camp any time you choose to stay as long as you like. It also have ample room for vital supplies required by those long-haul trips. With longer drawbar and ORAC style hitch designed for off road use, it is easy to tow with the confidence in towing a dependable camper trailer. The simplicity in setting up the tent of this size is simply amazing!

All steel used on the trailer's frame and body boast superior high strength steel. The thickness and quality surpasses all Australian Standards and we built it specifically to bring YOU the best value for money. This doesn't necessary mean it is cheap and nasty. On the contrary, it is built tough and built to last. Trialed and tested in Australian conditions. They have to be for Australia's harsh environment. The trailer is complimented with the finest quality 14oz rip stop canvas tent available.

Check out the features and find out more about this deal.

When you are ready, get one from Mars Campers and start your adventure with your family today! HAVE FUN! Explore our great country in comfort and with confidence.

Mars Campers trailer come with 12 months warranty. Pick up available from our factory/warehouse in Melbourne or Australia wide delivery is also available. For more information, click on the icons below.

     

As we continue to redefine the market and expand our range, we'd love to hear feedback from you. Please feel free to contact us with any suggestions, feedback or comments in regards to Mars Campers products.

This affordable family package includes:

BRAND NEW CAMPER TRAILER
MODEL CT-05 [7 x 4FT]

Image

  • 100% built in Australia by Australian.
  • Fully galvanised, aluminum dress up, fully welded and fully sealed.
  • Rust resistance - galvanising stands up to the harsh outdoor elements. Resale value retained due to durability and visual qualities won't look rusty.
  • Aluminum chequerplate dress up front and rear panels.
  • Extra strong chassis. Full chassis 3mm thick reinforced 70x50mm RHS.
  • Thick durable chequerplate panels.
  • Off-road 360 degrees 4WD ORAC style hitch.
  • Deluxe full stainless steel kitchenette.
  • Extended heavy duty draw bar welded onto trailer.
  • Stabiliser legs - quick release, adjustable.
  • Aluminum tool box - huge size, fully welded and sealed.
  • Stone guard.
  • Plus much more!!! Check the specifications in the brochure.


Specifications and/or components may alter slightly from those shown but generally revised to be better.

 

BRAND NEW PREMIUM DELUXE TENT
MODEL TT-03 [23 x 18FT]

Image

  • Main Tent & 2 x annex/sunroof (free options). Sleep in comfortably for up to 10 people or more.
  • Setup 1 or up to 3 rooms for quick stop or long stay.
  • Main tent's easy fold out design for quick setup in minutes.
  • Flexible configuration. Removable roof, walls & floors. All annexe walls and floors are included.
  • Heavy duty Zip/Velcro fittings.
  • Modern modular design allows unlimited annex expansion.
  • Mounted to the trailer with a gas strut system for easy lifting.
  • 14oz Rip-Stop 100% weather proof Canvas - Military Grade.
  • Self supporting modern design without the need for Guide Ropes.
  • Insects proof screen/mesh netting on all doors and windows.
  • Mini awning on all windows.
  • Free pegs and ropes for extra tent support during extreme weathers.
  • Plus much more!!! Check the specifications in the brochure.

Specifications and/or components may alter slightly from those shown but generally revised to be better.

 

Mars Campers are built for the tough Australian conditions &
come with a range of features that many other sellers regard as extras.

 

Features and Free extras:

4WD off road ORAC style hitch

MUST HAVE FEATURE! Don't miss out on this special free upgrade. Excellent choice to make the trailer truly suitable for off-road.

The ORAC type coupling has full vertical  movement and full 360 degrees sideways movement as well. A multi-faceted swivel coupling allowing maximum angulation for off road trailers.

It provides for superior articulation and flex in all directions over standard ball setups and is more manoeuvrable than the poly block style (Tregg, Trig etc).

Rated at 2000kg. Quick release coupling.

23ft x 18ft Tent package - have 2 extra annexes

Why pay extra for optional annexes when you can have 2 for free? Each annex are fully enclosed with removable walls, roof and floor. The waterproof floors come with Velcro to attach to the wall well above ground level to prevent water seeping in.

Deluxe full stainless steel kitchenette

Sink with twist tap, automatic 12V electric water pump. Food preparation and serving area, foldable side shelf, lockable storage drawer. Easy access and packs away quickly. (optional 2 burner stoves $59)

Swingout tailgate

Swingout rear tailgate for easy access to kitchen and storage. Safety latches secures the tailgate and trailer's top.

Stainless steel water tank

70L stainless steel heavy duty water tank. Filler cap with lockable compartment, external twist tap (mounted on the side of trailer). Plumbing fitted.

Aluminum Tool Box

Lockable, welded, sealed and fitted with gas struts assisted lid. Heavy duty, durable and corrosion resistant aluminium alloy . Add more storage and convenience.

2+1 WHEELS - 235/75 R15

Includes 3 brand new wheels - GoodRide "Sunraysia" 6-Stud Landcruiser Pattern Rim with 235/75 R15 tyre.

A pair of trailer wheels and a spare wheel with mounting bracket (Please note: Tread pattern may vary from images).


note: new complete wheel - not just a temporary spare.

Reinforced 240cm long A-frame drawbar welded-on

100mm x 50mm x 3mm wall thickness boxed steel.

Longer draw bar gives you better off road ability espescially when entering/exiting difficult terain etc - the longer the bar the better departure/entry angle etc. Plus backing way will be much easier.

It will also house the aluminum toolbox that will give you more storage and the spare wheel.

 

 

10" electric brakes and & dual suspension system

10" electric brakes. A pair of 9" shock absorbers with integrated military grade 7 leaf springs. Shock absorbers help in the rebound of the springs/coils. 50mm heavy duty reinforced solid round axle.

PVC stone guard

New PVC  stone guard. Tough, durable and rough resistance.

Parking hand brake

 

Swing up lockable jockey wheel

Quick release stabiliser legs

Quick-release heavy-duty corner steady. Locked in place and ready for leveling.

 

Mud flaps

Recovery Hitch double as channel for bike rack holder

The standard recovery hitch also doubles to accommodate a bike rack.

LED tail indicators and brake lights

Super-bright, 100% waterproof, hassle free LED lights are standard on all our campers.

 

LED number plate light and panel to hold it

2 x Jerry can holders

 

2 x 9kg gas bottle holders

Carpeted interior for trailer

What is hot-dip galvanise?

Hot-dip galvanising meant immersion in molten zinc/alloy. Advantage of hot-dipping is that the coatings are much thicker and therefore much more corrosion resistant. Zinc coatings prevent oxidation of the protected metal by forming a barrier. This is a thick, tough metallic zinc envelope, which covers the steel surface and seals it extremely well from the corrosive action of harsh Australia environments.

The thickness of a hot-dip galvanised coating is beneficial in providing long life, durability and performance. We favors hot-dip galvanising because of the extended maintenance-free service that it provides in protecting the trailer against corrosion. When compared to painting, hot-dip galvanising has similar initial application costs but almost always, lower life-cycle costs, thus making galvanising the smart choice for today and tomorrow. It is the best choice in term of long term durability and cost effectiveness.

When going off road, you are bound to get scratches. Paint is a barrier protector only, and when scratches and cracks occur, corrosion of the underlying steel is immediate. Paint systems requires a lot of maintenance, partial repainting and full repainting several times. Over a 30-75 years life, the costs can be staggering, making the decision to paint a costly one in the long run.

 

Tent's Layout

 

 

OPTIONAL ITEMS

(Not included in the camper trailer package. All gas equipments are AGA approved. 1 year manufacturer warranty)

 

MULTI-USE [PORTABLE] ARK POWERPACK $199

  • VERY INNOVATIVE & VERSATILE PRODUCT
  • Portable battery box with a built-in 6 stage smart charger. Designed to charge, condition & prolong battery life.
  • Can charge the battery when car is running.
  • Up to 130amp deep cycle battery capacity.
  • Comes with 12v DC 10a accessory port. (cigarettes lighter plug)
  • Charge cycle & condition LED indicators.
  • Keyed battery isolator.
  • Ventilation fan.
  • 10amp fuse protected
  • Tough weather resistant case
  • Weather proof terminal covers
  • High current terminals
  • Mounting brackets

For more information check out the video and download the flyer in PDF format below

CLICK HERE TO DOWNLOAD THE PRODUCT FLYER

Battery is optional and not included with the package.

Check out this short video clip to see a preview of what it is capable of doing!

 

Received an INTERNATIONAL GLOBAL MEDIA AWARD for one of the best products showcased at the SEMA SHOW 2009 in LAS VEGAS.

 

Add extra Mesh Annex $399

 

Add extra Normal Annex $459

2 Burner Stove $59

  • Output: 2 x 8,800 BTU
  • Consumption: 136g/h per burner
  • Fold down toaster attachment
  • Swing down legs lock cover in place when not in use
  • Carry handle for easy transport

2 Burner Stove with Griller $99

  • Output: 2 x 7,300 and 5,000 (grill) BTU
  • Consumption: sm- 104g/h, lg-153g/h per burner
  • Easy clean stainless steel drip tray
  • Grill tray with chrome rack included
  • Two side built in carry handles

Cruiser BBQ $199

  • Portable, stylish and modern design - Use it anywhere!
  • Quick and easy set-up
  • Compact and lightweight for easy transport and storage
  • Easy clean, non-stick cooking surface – 445mm x 310mm
  • Easy drain flat and ribbed hotplate for healthier cooking with easy access detachable drip tray and ncludes warming rack.
  • Powerful 7.5MJ/h stainless steel burner with piezo igniton
  • Combined control valve and regulator with hose
Can be used with propane POL cylinders or propane disposable canisters

Portable Water Heater $399

  • A powerful instantaneous gas powered “hot water tap” and “shower”
  • Pumps up to 3 litres of water per minute
  • Complete with hose and regulator
  • Electronic ignition
  • 3 metre power cord with cigarette lighter fitting
  • Rechargeable 12V sealed lead acid battery
  • 1.5 metre hose with shower head
  • 12V submersible pump
  • Adjustable temperature from 20-40 degrees above source.
  • High water temperature safety cut off device
  • Operates on propane gas and for outdoor use only

Optional - Inverter System

To complement the battery box, you can have a 2000W invertor system installed for $600 extra.

Maximum output 2000W, Surge Capacity 4000W.

The system will convert DC 12V to AC 220V, AC 110-240V to DC 13.8V.

- 2000W Inverter

- Includes the external power plugs x 2 (iP55 waterproof rating) (normally $50 each)

Optional - External power plugs

Extra external power plugs for $50 each installed (iP55 waterproof rating)

- iP55 waterproof rating

- Universal socket - suits any type of plugs.

Channel slots for boat racks

- upgradable - optional boat racks for $350.

Specially made so that you can setup tent without removing the boat racks.

 

 

PHOTOS

Please click on the thumbnails for full size photos. Photos are sample for reference only.
Actual item may vary slightly in certain parts, color or decoration.
Some features may or may not be part of the package - please read the listing features and specification.

Trailer's Photos

 

Tent's Photos

The photos doesn't show the extra door at the back of main tent but new revision will have that in back.

 

               

Note: Galvanising is an industrial finish to anti-rust and is not an architectural or cosmetic finish like painting. Galvanising may leave streaks, marks or discolouration across the finished surface. Certain images in this auction may depict options or upgrades that do not form part of the auction itself but may be able to be purchased afterwards. Specifications and/or components may alter slightly from those shown but generally revised to be better.

 

SPECIFICATIONS

Trailer Specifications

Trailer Size:
7ft x 4ft x 50cm
210cm x 120cm x 50cm

Structure:
Full chassis 3mm reinforced 50x50mm RHS
Welded
Fully galvanised
4 inch lockable jockey wheel
Swing out tailgate
Stainless steel kitchen package
70 liters water tank
2 x Quick release stabiliser legs
2 x Jerry can holders
2 x Gas bottle holder
50mm heavy duty solid round axle rated to 1500kg
Suspension - 7 leaf suspension with Shock
PVC stone guard

Weight & Ratings:
Basic Trailer - 750kg (with tent)
TARE Weight - 880kg (fully optioned)
Gross Vehicle Mass 1500kg

Brakes:
4WD 10 inch Electric brakes
Additional hand brake included

 

Lights:
LED Lights - extremely long life time compared to bulblight, fully waterproof

Wheels:
Brand new 15" Sunraysia 6-stud Landcruiser Wheels - with an extra spare wheels

Car light connection plug:
Choice of flat or round 7 pin connector


Tent Specifications

Tent Size:
23ft x 18ft (Fully setup with 2 annexes)
Approx. 535 x (230+240+240) x 230 cm

Height: Central Height 230cm, Side Height 175cm

Structure:
Main Tent
2 x Annex/Sunroof/Fully enclosed room
18mm Marine grade plywood base with steel frame
Lightweight straight wall modern design
Modular design - unlimited expansion (with relevant annexes)
Removable Roofs, Walls and Floors
Heavy duty zip and thick wide Velcro
Fold out frame - easy setup
Frame - Steel poles 19mm / 22mm / 25mm
Poles on pivot point
Ladder

Material:
14oz Rip-Stop 100% waterproof canvas for roofs and walls
Main tent floor PVC 450g/m2 (10cm high water proof)
Annex floor - PE 180g/m2,
Dust cover - 450g PVC coating
Midge proof mesh for doors and windows.

Bed:
Approximately 175cm x 230cm
80mm Foam Mattress - with washable cover

Box Size: Approx. 290 x 180 x 21cm

NW : 150KG

Tent Colour: GRAY


 

 

POSTAGE DETAILS

Location

Cost

   
NSW - Sydney $913
NSW - New Castle $1048
NSW - Port Macquarie $1386
NSW - Coffs Harbour $1386
NSW - Canberra $1048
   
QLD - Brisbane $1285
QLD -Mackay $1962
QLD -Bundaberg $1523
QLD -Townswille $1962
QLD -Rockhampton $1825
QLD -Cairns $2101
   
WA - Perth $1963
WA - Exmouth/Carnarvon $2781
WA - Karratha/Port Hedland $2989
WA - Broome $3197
   
NT - Alice Springs $2348
NT - Darwin $2348
   
TAS - Launceston $1603
TAS - Hobart $1880
   
SA - Adelaide $ 913

Please note that the trailer will be deliver to the nearest depot of the courier company. You will need to pick up from the nearest depot.

We cannot provide exact delivery time, however the courier company will contact buyer to arrange a suitable day and time for customer to pick up the item. The dispatch time may also be much slower due to availability of specialised tow truck. Generally it takes between 2-10 business days depending on how far away from Melbourne and metro cities.

Remember to provide us with the correct address and a contactable phone number before making the payment.

Due to the nature of the item, combined items postage saving is not applicable. Once item dispatched, buyer will be supplied with a tracking number through "Postage/Dispatch Notification" email.

 

POSTAGE INSURANCE IS AVAILABLE FOR $300
It cover any damage or lost while in transit.

 

Note: We only start assembling the trailer for this auction after a deposit or payment has been made. The process will take at least 15-20 working days for assembly and inspection. We will not rush any trailer as it is in the best interest and safety for our customer. It is also subject to parts availability from local suppliers.

 

PICK UP DETAILS

There is a handling fee of $60 for PICK UP ARRANGEMENT FOR THIS AUCTION.

For pick up from our warehouse, please make a booking with us first. We reserve the right to refuse pick up if you have not made any appointment.

Please quote your item number or eBay ID when making inquiries. Please supply a contactable phone number so that we can contact you.

Payment Details

Please read the following carefully as it have all the payment details, instruction and also our payment policy in order to avoid any unnecessary dispute or misunderstanding. After reading this section, if you still have inquiry about payment process, feel free to contact us and make your inquiry.

Buyers are required to follow the payment instruction. We are not responsible for the unidentifiable payment and delay of delivery if the buyers fail to follow our payment instruction.

Bank Deposit

Money Order

Bank Name :

ANZ Bank

Account Name :

AS Powerseller

BSB No. :

013437

Account No. :

494835656

Payable to:

A&S Powerseller PTY LTD

Address :

A&S Powerseller PTY LTD
1695 Centre Road
Springvale VIC 3171

We prefer buyer do Net Banking Deposit as that allow them to put their eBay ID or full eBay item number as reference and is the quickest easiest method.

If direct depositing from ANZ branch, please put the last 8 digits of item number as reference. For example 16504652 instead of #200016504652 - this is example only, DO NOT USE THIS NUMBER as each listing have its own ITEM NUMBER and do NOT use 0 as first number.
 

When sending money order, please make sure you that you write your eBay ID or eBay item number at the back of the money order. We also accept Bank Cheque but not personal cheque.

If you are picking up, we accept CASH only.

 

You must allow up to 1-3 business days for Net Banking and direct deposit to clear and confirmed. It will take a lot longer if you send us Money Order (2-7 business days).

For other items, we accept PayPal only. However, if you do not have PayPal account or have issue using PayPal to make the payment, you can always use the alternative payment method above. Some PayPal payment are not instant (such as eCheque so please make sure you allow ample waiting period for your selected method)

Payment Policy

Payments must be received within 5 working days of receiving winning notification. If buyers are unable to pay for the winning item based on any circumstances, buyers should take the responsibility and required to pay for cancellation fee that covers the listing and handling fees.

Ebay Unpaid Strike will be given to any non-paying bidder. By bidding, you are entering a legal contract to purchase the item. Please do not bid if you do not agree and not willing to pay as we will not make exception. We will not hesitate to seek professional debt collection agency to collect any outstanding amount if necessary.

The Winning Notification email should contain payment details as well as the total amount. However, if you have not received it, please contact us through eBay message.

Buyer must edit their postage and insurance if required. If there is error or you think we made a mistake in sending the total amount, please contact us immediately so we check change it if found incorrect.

 

Important Information

Please note that we only assemble the trailer for this auction after a deposit or payment has been made. The process will take at least 3-10 working days for assembly and inspection. We will not rush any trailer as it is in the best interest and safety for our customer. It is also subject to parts availability from local suppliers.

For serious bidder only! BEFORE YOU BID, please read the listing fully, understand and agreed to this listing terms and conditions. IF YOU BID ON OUR ITEMS YOU HAVE READ THE LISTING AND AGREED ON THE CONDITIONS. When you confirm your bid, you are entering a legal contract. Failure to pay when you win an auction will result in unpaid strike and we will also send you an invoice for a cancellation fee of $150.

Please read the ENTIRE listing BEFORE bidding or purchase. You must follow our instructions carefully for payment, shipping, terms and conditions and warranty. Please allow reasonable communication with each others to avoid misunderstanding or dispute.

Please understand that laws in every state are different, make sure you research and understand the laws in your state regarding the use of the product on public and/or private lands.

A&S POWERSELLER DOES NOT OFFER Second Chance for any listings. If you were offered any second chance offer it could be a scam. Please take care and be alert. We will never request money to be sent oversea.

Positive feedback will be given to all buyer automatically after payment confirmation. Please leave positive feedback after you receive the item and have checked and satisfied with the product. If there are any issues, buyer must contact us immediately and resolve it with us before leaving a negative feedback. We do not tolerate threats and rudeness and may simply ignore these things because it does not solve any problem. We will try to resolve any issues with buyer unless buyer choose not to communicate or impatience.

 

Terms & Conditions

All information, photos and videos should be used as reference only. We do our best to present accurate, detailed information about every item we sell. Therefore, editing errors in the details are unintentionally and we cannot be held liable. If error is found prior to auction end, we will revise prior to at least 12 hours before auction ending time.

Sale is final. No raincheck. Quality guarenteed. If there is any problem at all once you receive the item, please contact us to resolve it as soon as possible through Ebay messaging system unless specified otherwise.

Buyer is fully responsible for assuring that the equipment is and remain in good working order before use. Buyer must take all safety precaution prior to and during using the item.

Buyer must have knowledge of operating as well as the characteristics of the product. Buyer must do regular maintenance and seek qualified person for servicing/fixing where there is need.

The person operating the vehicle must be trained and fully aware of the limitation and safety of handling the vehicle. Buyer is responsible for all the necessary safety precautions while operating this trailer. We are NOT responsible for any loss, incorrect use, theft, damage or injury caused.

Customers will incur additional charges if an unclaimed or refused package is sent back to our facility. Customers are responsible for additional shipping fees to reship the package.

 

Warranty

This auction comes with 12 months parts and labour (not third party labour) warranty for trailer and   3 month warranty for the tent. If the product have damage during transit, we CAN ONLY claim the insurance for those customers who purchased the delivery insurance, otherwise, the warranty will not cover the damage or loss during delivery.

New trailer is covered by the manufacturers warranty for a period of 12 months (3 months for commercial use), from the date of the purchase against defects in workmanship and material (tyres, wheels, brake pads, zip, canvas & other wearable parts are excluded), kindly retain your sales invoice for this products as this is proof of purchase and must be presented when making a warranty claim. Trailers must be returned to our factory for warranty work to be done.

The warranty will not cover the postage cost at both end. Customers will also have to check clearly if the tent was damaged on arrive, and report to us within 14 days. Warranty claim generally takes a few business days.

  • We are committed to work through any issues you may have in accordance with our policies unless negative feedback has been left or threatened.

 

Caring For The Canvas

Please download the following document as it outline the procedures in regard to caring for the tent's canvas [DOWNLOAD]

 

Return Policy

Refund can be done only if the item is substantially not as described in the auction or completely Dead On Arrival and cannot be fixed through our help. Change of mind, minor variations in model, color, specifications are not reason for a refund. We will inspect the item prior to refunding.

  • The returned item needs to be unused and in brand new condition with original packaging or similar packaging and packed securely for return shipping or drop off to our warehouse.
  • Any Return product has to be within 7 days Period , the postage cost will be on the purchaser' s expense in both directions.
  • We will exchange the product only during 7 days from the date the item have been received. (excluding postage fee)
  • Any faulty part needs to be sent back to us at purchaser's expense.
  • A restocking fee of 15% of the final value will apply.
  • Refunds does not include all shipping/return postage fees, damage/repair/parts costs caused by buyer.
  • If the trailer or contain parts swapped that does not belong to us, we will take the cost out of the refund as well.
  • If the product has been used or registered, then it is non refundable.

About Us

A short summary of the company

A&S POWERSELLER is an Australian Registered Company that manufactures camper trailers in Australia. We also manufacture dirt bikes and quads overseas. Furthermore, we distributes and sell many products directly to the public.

When you shop with us, you are making the right choice. A&S Powerseller is very competitive. Our pricing model will ensure that we match competitor in value for money and exceed any expectation. We understand the need for "value". Furthermore, it's not always the price that matters when it comes to purchasing. A&S Powerseller has also had the opportunity to improve its own offering by working closely with manufacturer directly to improve design and functionality of many of their products. These collaborations allow A&S Powerseller to bring in products that are exceptional value.

Our company will always strife to keep cost down without cutting corners. With comprehensive spare parts and experienced personnel, A&S Powerseller provides the best after sale service for our customers. We believe with our professionalism and enthusiasm we can provide our customers with the best service and products.

Buy with confidence

We are Titanium Powerseller

We are recognised, respected & rewarded Powerseller on eBay

Our commitment is to bring exciting experience and extremely great bargins to all!

 

We like to thank our customers for the support given throughout the past years. Because of this support we have become a favourite seller amongst many people and companies alike. We have been trading on the internet for many years and we always find wonderful feedbacks and advices from our customers. We have listened, strife to improve and change with the trend. We hope that with your continuous support, we will keep on growing and expand our products range.

We look forward to bringing new exciting products at incredible value to everyone. Thank you for shopping with us!

As we continue to redefine the market and expand our range, we'd love to hear feedback from you. Please feel free to contact us with any suggestions, feedback or comments in regards to our products.

Contact Information

Most of the time you can reach us through eBay's messaging services and through your auctions. Please try to contact us through eBay's messaging service or email before giving us a call as it allow for tracking our conversation so we know the history of your inquiries and allow any staff to follow up. This allows us to manage our service better and prevent any misunderstanding. Remember to quote your item number, invoice number or eBay ID if you have won the auction or purchased from us.

Please note that we normally get hundreds of emails a day. We will do our best to answer all the inquiries and if your inquiry don't get answered in a timely fashion (normally within 1 business days), it will be answered the next business day. We may take longer time to go through all the inquiries from over the weekend. Like most companies our staff also have a working schedule and also have times off during weekends and public holidays, so if you don't hear from us in a timely fashion, please don't panic and contact us again.

A&S Powerseller Pty. Ltd. - ACN : 119 520 133

1695 Centre Road, Springvale VIC 3171
Phone: (03) 9547 0069/ Fax: (03) 9546 4436

Trading Hours (VICTORIA):

Monday - Friday 10AM - 5PM & Saturday 11AM - 3PM
Sunday & Public Holiday - CLOSED -

FAQs

Here are some of the frequently asked questions.

Q. How long before I receive my item?

Q. How do I work out the postage cost for trailer I am bidding on?

Q. Can I pick up the item?

Q. What should I do after I won the auction?

Q. I have sent the payment, but my item has not been sent. What is going on?

Q. Why did I receive a feedback notification asking me to leave feedback when I still have not received my item?

Q. What can I do when I receive damaged or broken item?

Q. What if I've tried to get in touch but didn't get a reply?

Q. What if the product I need is not available on the web site?

 

 

Q. How long before I receive my item?

A. We can't give any promise in regard to this as we are not post office or the courier. Normally for small parcels, they range from 1-5 working days. For heavy items like trailers, it range from 2-10 working days. Please note that some regional area may take longer than normal for delivery. Also courier need to be able to contact successfully with you to arrange for delivery, otherwise they may hold on the item at the nearest depot until they are able to get a hold of you. Please note that the courier doesn't make the delivery on public holidays and weekends.

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Q. How do I work out the postage cost for trailer I am bidding on?

A. For each trailer listing, there is a section POSTAGE section where you can type in the postcode of the delivery address and click SHOW POSTAGE FEE. There is also optional postage insurance but this will only show up when you receive the WINNING NOTIFICATION. For other items, they will be standard express or regular as shown in POSTAGE section.

[return to FAQs top]

 

Q. Can I pick up the item?

A. Depending on the item, please check the POSTAGE section to see if pick up can be arrange. For all pick up arrangement, you need to contact us to make a booking. We do not allow third party courier to pick up the item from our warehouse. Please do not turn up without booking a time.

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Q. What should I do after I won the auction?

A. Please wait for us to send you the winning notification and take a moment to check and update your ebay details to make sure that your Name, Address, Phone number and email address are correct. When you receive the winning notification, it will have the right total for the item and postage as well as an optional insurance. If it is incorrect or you need to arrange for alternative address and contact person or even arrange pick up, please communicate with us further before checkout. It is important that you do not check out prior to confirming all details and if you are planning to win more then one items and would like to check them out together if they have postage discount for sending them together. (Postage discount doesn't apply to trailers auction)

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Q. I have sent the payment, but my item has not been sent. What is going on?

A. This could result from various scenario. Payment was not confirmed due to invalid/no reference, total amount deposited doesn't match the item total amount, payment was not transfered to the right account, postal address or phone number invalid/missing, delay in courier and finally shipment delayed due to custom. If your payment was not mark as confirmed after 3 workings from the day you deposited your money, you must contact us immediately and have your receipt ready to be fax/email to us together with your ebay id and item number so we can track and find your payment. If your address or phone was invalid/missing, we will try to contact you. Communication is the key to fix this issue.

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Q. Why did I receive a feedback notification asking me to leave feedback when I still have not received my item?

A. This is automated process, you do not have to leave the feedback until you received the item. If there are any issue, we are encouraged to work with our customers to resolve them prior to leaving each other feedback. If you have issue, you should work with us to resolve your issue first prior to leaving feedback. Communication will be the key in resolving any issue therefore if there are any issue, contact us immediately.

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Q. What can I do when I receive damaged or broken item?

A. In that case, please contact us immediately. Normally, we will request for photos. We will do our best to help out by arranging replacement part for the damaged part. You can reach us by email, phone or filing in our online service form.

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Q. What if I've tried to get in touch but didn't get a reply?

A. We normally reply the messages within 24hr and during business hours. It may take longer over weekends or public holidays as we are closed or limited operation during those days. You can also try calling us on (+61) 3 9547 0069 Mon-Fri 10am to 5pm Melbourne time or send us fax on (+61) 3 9546 4436.

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Q. What if the product I need is not available on the web site?

A. A&S Powerseller is willing to help with any need of our customers. Please contact us by phone (+61) 3 9547 0069 or by email at aspowerseller@hotmail.com and we will assist with your needs. We can also cater for custom orders from 100 units to 1,000,000 and are happy to research markets to deliver the best quality goods at the most competitive price.

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