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Details about  ALKO Off Road Coupling Fixed Head 3500kg 3.5T Rated Hitch Suits Camper Trailers

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ALKO Off Road Coupling Fixed Head 3500kg 3.5T Rated Hitch Suits Camper Trailers
ALKO-Off-Road-Coupling-Fixed-Head-3500kg-3-5T-Rated-Hitch-Suits-Camper-Trailers
Item Ended
Item condition:
Brand New
Ended:
20 May, 2014 16:07:48 AEST
Price:
AU $289.90
[
History:
]
Postage:
Calculate Varies based on location and postage method
Item location:
Melbourne, VIC, Australia

Description

eBay item number:
161087214288
Seller assumes all responsibility for this listing.
Last updated on  19 Sep, 2013 15:30:45 AEST  View all revisions

Item specifics

Condition:
Brand New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
 

ALKO Off Road Coupling - 3500 Kg Fixed Hitch 619000

Your off road towing problems are now a thing of the past thank to the new AL-KO Off Road Coupling. Available in 3 models, a 2 Tonne and 3.5 Tonne Fixed and 2 Tonne Override, all models feature 360degree head articulation, a patented positive towball latching system, self lubricating head pivot bushes and a high impact ABS Poly Carbonate hand grip. Fatigue tested to 2 million cycles, and with all ADR and Australian regulations satisfied, the new AL-KO Off Road Coupling will take you anywhere on your next big adventure.

 

  • Easy to install
  • Designed for rugged outback conditions
  • Specifically designed to have greater angular movement
  • 360degree articulation and positive towball latching system offer the maximum degree of articulation
  • Has been tested to 2 million cycles, it will pass all tests
  • Packaging Dimension : Approximately 40 x 30 x 30 cm
  • Weight : Approximately 15KG

 

 

 

POSTAGE DETAILS

Postage: Please Log into your eBay account for automatic postage calculation

Domestic postage generally takes between 2-10 business days depending on how far away from Melbourne and metro cities.

Remember to provide us with the correct address and a contactable phone number before making the payment. We only dispatch after payment confirmation to the address specified on your EBAY user information. If it is not the address that you wish your item delivered to, please advise us prior to payment.

Due to the nature of the item, combined items postage saving is not applicable.

PICK UP DETAILS

For pick up from our warehouse, please make a booking with us first. We reserve the right to refuse pick up if you have not made any appointment. Please supply a contactable phone number so that we can contact you.

Personal pick up only, we do not accept pick up by other courier company.

Payment Details

Please read the following carefully as it have all the payment details, instruction and also our payment policy in order to avoid any unnecessary dispute or misunderstanding. After reading this section, if you still have inquiry about payment process, feel free to contact us and make your inquiry.

Buyers are required to follow the payment instruction. We are not responsible for the unidentifiable payment and delay of delivery if the buyers fail to follow our payment instruction.

Bank Deposit

Money Order

Bank Name :

ANZ Bank

Account Name :

AS Powerseller

BSB No. :

013437

Account No. :

494835656

Payable to:

A&S Powerseller PTY LTD

Address :

A&S Powerseller PTY LTD
Factory 7, 1695 Centre road,
Springvale VIC 3171

We prefer buyer do Net Banking Deposit as that allow them to put their eBay ID or full eBay item number as reference and is the quickest easiest method.

If direct depositing from ANZ branch, please put the last 8 digits of item number as reference. For example 16504652 instead of #200016504652 - this is example only, DO NOT USE THIS NUMBER as each listing have its own ITEM NUMBER and do NOT use 0 as first number.
 

When sending money order, please make sure you that you write your eBay ID or eBay item number at the back of the money order. We also accept Bank Cheque but not personal cheque.

If you are picking up, we accept CASH only.

 

You must allow up to 1-3 business days for Net Banking and direct deposit to clear and confirmed. It will take a lot longer if you send us Money Order (2-7 business days).

For other items, we accept PayPal only. However, if you do not have PayPal account or have issue using PayPal to make the payment, you can always use the alternative payment method above. Some PayPal payment are not instant (such as eCheque so please make sure you allow ample waiting period for your selected method)

Payment Policy

Payments must be received within 5 working days of receiving winning notification. If buyers are unable to pay for the winning item based on any circumstances, buyers should take the responsibility and required to pay for cancellation fee that covers the listing and handling fees.

Ebay Unpaid Strike will be given to any non-paying bidder. By bidding, you are entering a legal contract to purchase the item. Please do not bid if you do not agree and not willing to pay as we will not make exception. We will not hesitate to seek professional debt collection agency to collect any outstanding amount if necessary.

The Winning Notification email should contain payment details as well as the total amount. However, if you have not received it, please contact us through eBay message.

Buyer must edit their postage and insurance if required. If there is error or you think we made a mistake in sending the total amount, please contact us immediately so we check change it if found incorrect.

 

Important Information

For serious bidder only! BEFORE YOU BID, please read the listing fully, understand and agreed to this listing terms and conditions. IF YOU BID ON OUR ITEMS YOU HAVE READ THE LISTING AND AGREED ON THE CONDITIONS. When you confirm your bid, you are entering a legal contract. Failure to pay when you win an auction will result in unpaid strike and we will also send you an invoice for a cancellation fee of $50.

Please read the ENTIRE listing BEFORE bidding or purchase. You must follow our instructions carefully for payment, shipping, terms and conditions and warranty. Please allow reasonable communication with each others to avoid misunderstanding or dispute.

Please understand that laws in every state are different, make sure you research and understand the laws in your state regarding the use of the product on public and/or private lands.

A&S POWERSELLER DOES NOT OFFER Second Chance for any listings. If you were offered any second chance offer it could be a scam. Please take care and be alert. We will never request money to be sent oversea.

Positive feedback will be given to all buyer automatically after payment confirmation. Please leave positive feedback after you receive the item and have checked and satisfied with the product. If there are any issues, buyer must contact us immediately and resolve it with us before leaving a negative feedback. We do not tolerate threats and rudeness and may simply ignore these things because it does not solve any problem. We will try to resolve any issues with buyer unless buyer choose not to communicate or impatience.

 

Terms & Conditions

All information, photos and videos should be used as reference only. We do our best to present accurate, detailed information about every item we sell. Therefore, editing errors in the details are unintentionally and we cannot be held liable. If error is found prior to auction end, we will revise prior to at least 12 hours before auction ending time.

Sale is final. No raincheck. Quality guarenteed. If there is any problem at all once you receive the item, please contact us to resolve it as soon as possible through Ebay messaging system unless specified otherwise.

Buyer is fully responsible for assuring that the equipment is and remain in good working order before use. Buyer must take all safety precaution prior to and during using the item.

Buyer must have knowledge of operating as well as the characteristics of the product. Buyer must do regular maintenance and seek qualified person for servicing/fixing where there is need.

The person operating the item be trained and fully aware of the limitation and safety of handling the product. Buyer is responsible for all the necessary safety precautions while using this product. We are NOT responsible for any loss, incorrect use, theft, damage or injury caused.

Customers will incur additional charges if an unclaimed or refused package is sent back to our facility. Customers are responsible for additional shipping fees to reship the package.

 

Warranty

This auction comes with 12 months manufacturer warranty. If the product have damage during transit, we CAN ONLY claim the insurance for those customers who purchased the delivery insurance, otherwise, the warranty will not cover the damage or loss during delivery.

The warranty will not cover the postage cost at both end. Customers will also have to check clearly if the item was damaged on arrival, and report to us within 7 days.

We are committed to work through any issues you may have in accordance with our policies unless negative feedback has been left or threatened.

 

Return Policy

Refund can be done only if the item is substantially not as described in the auction or completely Dead On Arrival and cannot be fixed through our help. Change of mind, minor variations in model, color, specifications are not reason for a refund. We will inspect the item prior to refunding.

  • The returned item needs to be unused and in brand new condition with original packaging or similar packaging and packed securely for return shipping or drop off to our warehouse.
  • Any Return product has to be within 7 days Period , the postage cost will be on the purchaser' s expense in both directions.
  • We will exchange the product only during 7 days from the date the item have been received. (excluding postage fee)
  • Any faulty part needs to be sent back to us at purchaser's expense.
  • A restocking fee of 15% of the final value will apply.
  • Refunds does not include all shipping/return postage fees, damage/repair/parts costs caused by buyer.
  • If the trailer or contain parts swapped that does not belong to us, we will take the cost out of the refund as well.
  • If the product has been used, then it is non refundable.

About Us

A short summary of the company

A&S Powerseller Pty. Ltd. was conceived in 2004 due to immense popularity of pocket bikes. Since 2006, we focused on importing directly from oversea and selling products directly to consumer by cutting the mark-up cost of middle parties thus we are able to pass on the incredible savings. We believe with our professionalism and enthusiasm we can provide our customers with the best service and products. In 2007, A&S Powerseller has officially become an Australian Proprietary Company.

We manufactures a variety of camper trailers. We are also direct importer of dirt bikes, ATVs, and mini bikes. We also stocks a wide range of accessories and spare parts.

Buy with confidence

We are Titanium Powerseller

We are recognised, respected & rewarded Powerseller on eBay

Our commitment is to bring exciting experience and extremely great bargins to all!

 

We would like to thank our customers for the support given throughout the past years. Because of this support we have become a favourite seller amongst many people and companies alike. We have been trading on the internet for years and we always find wonderful feedbacks and advices from our customers. We have listened, strife to improve and change with the trend. We hope with your continuous support, we will continue to grow and expand. Thank you!

As we continue to redefine the market and expand our range, we'd love to hear feedback from you. Please feel free to contact us with any suggestions, feedback or comments in regards to our products.

We look forward to bringing new exciting products to everyone.

Contact Information

Most of the time you can reach us through eBay's messaging services and through your auctions. Please try to contact us through eBay's messaging service or email before giving us a call as it allow for tracking our conversation so we know the history of your inquiries and allow any staff to follow up. This allows us to manage our service better and prevent any misunderstanding. Remember to quote your item number, invoice number or eBay ID if you have won the auction or purchased from us.

Please note that we normally get hundreds of emails a day. We will do our best to answer all the inquiries and if your inquiry don't get answered in a timely fashion (normally within 1 business days), it will be answered the next business day. We may take longer time to go through all the inquiries from over the weekend. Like most companies our staff also have a working schedule and also have times off during weekends and public holidays, so if you don't hear from us in a timely fashion, please don't panic and contact us again.

A&S Powerseller Pty. Ltd. - ACN : 119 520 133

Factory 7, 1695 Centre road, Springvale VIC 3171 

Trading Hours:

Monday - Friday 10AM - 5PM & Saturday 11AM - 3PM
Sunday & Public Holiday - CLOSED -

Where We Are




FAQs

Here are some of the frequently asked questions.

Q. How long before I receive my item?

Q. How do I work out the postage cost for trailer I am bidding on?

Q. Can I pick up the item?

Q. What should I do after I won the auction?

Q. I have sent the payment, but my item has not been sent. What is going on?

Q. Why did I receive a feedback notification asking me to leave feedback when I still have not received my item?

Q. What can I do when I receive damaged or broken item?

Q. What if I've tried to get in touch but didn't get a reply?

Q. What if the product I need is not available on the web site?

 

 

Q. How long before I receive my item?

A. We can't give any promise in regard to this as we are not post office or the courier. Normally for small parcels, they range from 1-5 working days. For heavy items like trailers, it range from 2-10 working days. Please note that some regional area may take longer than normal for delivery. Also courier need to be able to contact successfully with you to arrange for delivery, otherwise they may hold on the item at the nearest depot until they are able to get a hold of you. Please note that the courier doesn't make the delivery on public holidays and weekends.

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Q. How do I work out the postage cost for trailer I am bidding on?

A. For each trailer listing, there is a section POSTAGE section where you can type in the postcode of the delivery address and click SHOW POSTAGE FEE. There is also optional postage insurance but this will only show up when you receive the WINNING NOTIFICATION. For other items, they will be standard express or regular as shown in POSTAGE section.

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Q. Can I pick up the item?

A. Depending on the item, please check the POSTAGE section to see if pick up can be arrange. For all pick up arrangement, you need to contact us to make a booking. We do not allow third party courier to pick up the item from our warehouse. Please do not turn up without booking a time.

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Q. What should I do after I won the auction?

A. Please wait for us to send you the winning notification and take a moment to check and update your ebay details to make sure that your Name, Address, Phone number and email address are correct. When you receive the winning notification, it will have the right total for the item and postage as well as an optional insurance. If it is incorrect or you need to arrange for alternative address and contact person or even arrange pick up, please communicate with us further before checkout. It is important that you do not check out prior to confirming all details and if you are planning to win more then one items and would like to check them out together if they have postage discount for sending them together. (Postage discount doesn't apply to trailers auction)

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Q. I have sent the payment, but my item has not been sent. What is going on?

A. This could result from various scenario. Payment was not confirmed due to invalid/no reference, total amount deposited doesn't match the item total amount, payment was not transfered to the right account, postal address or phone number invalid/missing, delay in courier and finally shipment delayed due to custom. If your payment was not mark as confirmed after 3 workings from the day you deposited your money, you must contact us immediately and have your receipt ready to be fax/email to us together with your ebay id and item number so we can track and find your payment. If your address or phone was invalid/missing, we will try to contact you. Communication is the key to fix this issue.

[return to FAQs top]

 

Q. Why did I receive a feedback notification asking me to leave feedback when I still have not received my item?

A. This is automated process, you do not have to leave the feedback until you received the item. If there are any issue, we are encouraged to work with our customers to resolve them prior to leaving each other feedback. If you have issue, you should work with us to resolve your issue first prior to leaving feedback. Communication will be the key in resolving any issue therefore if there are any issue, contact us immediately.

[return to FAQs top]

 

Q. What can I do when I receive damaged or broken item?

A. In that case, please contact us immediately. Normally, we will request for photos. We will do our best to help out by arranging replacement part for the damaged part. You can reach us by email, phone or filing in our online service form.

[return to FAQs top]

 

Q. What if I've tried to get in touch but didn't get a reply?

A. We normally reply the messages within 24hr and during business hours. It may take longer over weekends or public holidays as we are closed or limited operation during those days.

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Questions and answers about this item

No questions or answers have been posted about this item.




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