Any questions go to: email@example.com
Banking details are as follows:
Joseph Pty Ltd
EFT: ANZ BSB: 013366 ACCOUNT
NO: 9017 05147
use your EBay name as your banking reference.
All of our orders are sent via eParcel and are trackable
through the Australia Post website http://auspost.com.au/track/track.html?id
If you wish to
have your item faster we have an express post service available for you also.
for any reason that your goods are faulty, normal manufacturer’s warranty
applies. If your item is faulty you will need an authority number, please
contact us through our firstname.lastname@example.org.
Your returned item will be Assessed and Checked for the fault described by you,
if the item assessed has no faults and complies with the Consumer Guarantees,
you will be charged for the return postage and handling of this item.
must have an authority number, if you send back an item without this the item
will not be accepted by us.
must return the item within 14 days of receiving your authority number.
you change your mind about your purchase, you may request to return this item
you will need to contact us through email@example.com.
following conditions apply:
must be informed within 30 days of receiving the order.
cost of returning ‘change of mind’ purchases is that of the consumer. You must
have an authority number, by contacting us, through our firstname.lastname@example.org , and it must
be on the front of the return package or it will be rejected.
must be in original condition with the packaging intact with all manuals and
must not have been used or damaged and must be in a re-saleable condition when
we receive them.
amount refunded will be excluding postage and handling.
an exchange is requested, new delivery charges will be applied to the exchange
as well as any difference in cost between the products.