Brand New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is
applicable). Packaging should be the same as what is available in a retail store, unless the item was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.
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The Amplicom PowerTel PT500 Cordless DECT Home phone conforms to the DECT GAP standard and can support up to four handsets on one base station.The PT500 big button cordless home phone is hearing aid compatible with extra loud +30dB Speaker Volume and Tonal adjustment with 3 memories / user profiles and has a 90dB adjustable ringing volume.The Easy to use cordless home phone has an extra large clear black on orange display and a 200 memory name and number phonebook.The PT500 handset has up to 100 hrs of standby time from a single charge on the base station and provides up to 11 Hours of talk time.The big button PT500 Cordless house phone is ideal for the hard of hearing, hearing aid users, elderly and less able people who need the portablility of their phone within the home.
Product Identifiers
Brand
Audioline
Model
TEL 500
Key Features
Type
Cordless Phone
Multi-Line Operation
1
Features
Battery Low Indicator, Selectable Ringtones, Speakerphone, Supports Caller ID
The PowerTel 500 provides up to 50dB of amplification through its
easy-to-handle, big button handset. With superior hearing aid
compatibility that meets and exceeds the TIA-1083 standard and crystal
clear DECT 6.0 technology, the 500 produces excellent sound with more
than 80% reduction of distortion. Amplicom PowerTel are the only
amplified telephones that offers yourSOUND ™, pre-programmed, multiple
user profile buttons that memorize volume and tone control for more
than one user.
120V power source required
This item has a standard US phone jack (RJ-11) connection. Please verify your countries telephone provider supports a standard US phone jack (RJ-11) connection. A phone adapter may be needed.
CORDLESS HANDSET
Adjustable volume for calls amplified up to max 50 dB
DECT 6.0 for operation with max. 4 cordless handsets
Large 2-line illuminated dot matrix LCD Display
Adjustable hands free speakerphone
Caller ID with 30 number recall
200 name and number phonebook
9 ringer melodies (including 5 polytone)
Display languages: English, Spanish, French
Flashing bright white LED visual ringer
Clock and alarm function
Up to 100 hours charge in standby mode
Up to 11 hours charge for talk time
BASE
Paging function for locating additional handsets
9 different ringtones
5 adjustable ringer levels up to 90 dB, plus "Off" setting
2 flashing bright LED visual ringers
Red LED confirms charge status
OTHER KEY FEATURES
Hearing Aid Compatible – TIA 1083 Compliant
2 programmable yourSOUND™ volume / tone control buttons
settings for multi-user profiles
5 equalizer tone control settings (high/low frequencies)
2.5mm headset jack
Connection for PTV 100 optional vibrating pad
Works with PowerTel 601 Wrist Shaker/Remote Answer *PTV100 and PowerTel 601 sold separately
Any item purchased with Free Shipping will be shipped with the carrier of our choice.
Free Shipping listings are ONLY for the Continental US Domestic (48 States). No exceptions.
We do combine shipping, contact us when you are ready to checkout. We are available at 1 . 877 . 548 . 7003 M-F, 8:30-5:00 Arizona Standard Time or you can scroll all the way to the bottom and click on "Ask a question".
If you prefer a different shipping method, contact us at 1 . 877 . 548 . 7003 or scroll all the way to the bottom and click on "Ask a question" & we will try to accommodate your needs.
ALL packages are shipped within 1 business day (M-F) from payment date, unless otherwise stated.
We are not responsible for the transit time once it leaves our warehouse.
Posted shipping times are determined by FedEx & USPS and are not guaranteed by DSI.
Unclaimed, refused or returned items that are returned to DSI by the shipper due to the buyers refusal to accept product or delivery will incur a return shipping fee from DSI as assessed by the shipping company. This fee will be charged to the buyer.
International Shipping and Return Policy
All items are tested/examined before they leave the warehouse.
All sales are final. No returns, refunds or exchanges. No exceptions.
We do not add customs, duty charges and/or fees to our products. Buyer is responsible for all customs, duty charges and fees, in addition to shipping.
We are not held responsible after the item leaves our warehouse.
International Shipping method is USPS Priority Mail International only.
Shipping times are determined by USPS and are not guaranteed by DSI.
We only accept PayPal as a form of payment.
We can only ship to the address on your PayPal account.
ALL packages are shipped within 1 business day (M-F) from payment date, unless otherwise stated.
Use the eBay shipping calculator to calculate shipping or contact us with questions.
Unclaimed, refused or returned items that are returned to DSI by the shipper due to the buyers refusal to accept product or delivery will incur a return shipping fee from DSI as assessed by the shipping company. This fee will be charged to the buyer.
For other arrangements, contact us by scrolling all the way to the bottom and clicking on "Ask a question" or call 1 . 877 . 548 . 7003 Mon - Fri 8:30am to 5pm Arizona Standard Time.
Sales Tax:
A 10.2% sales tax will be applied to any purchases for shipments made to any Arizona address, all other sales taxes do not apply unless stated.
If you feel something is not working correctly or not setup correctly, please contact our technical support team immediately by scrolling down and click on 'Ask a question' or call 1-877-548-7003 Mon-Fri MST.
Our goal is 100% customer satisfaction and our support team is dedicated to resolving any issues that may arise.
Return Policy (Domestic U.S. Only)
Please be sure you want the item before you place the order. If you have ANY questions, please ask first before you purchase!
In reference to returns and exchanges, the delivery date counts as the first calendar day of any RMA time frame.
To request an RMA, please email us by clicking on "Ask a question" below or call 1-877-548-7003.
In order to return any product, you MUST have a proof of purchase with billing and shipping information that matches our records (i.e. invoice, packing slip, etc.)
After 30 calendar days from the delivery date, we will ONLY offer product exchanges. No refunds or returns will be accepted. No exceptions.
Customers who send products back for an exchange (whether through warranty or RMA) will only receive the same product as a replacement.
HOLIDAYS Return Policy: For products purchased in the month of December you MUST request an RMA number by January 10th. No exceptions are allowed.
General Return Merchandise Authorization (RMA) Information
RMA numbers must be requested by the customer within 30 calendar days of the delivery date.
Please do not send anything back to DSI without first contacting us for an RMA number. We will not refund, exchange, or service any package or product that comes back to us without an RMA number. In other words, we will do nothing with it. No exceptions.
Once an RMA number is assigned, the customer must return the item and we must receive it within 14 calendar days of the issued RMA number. If returned after the 14th calendar day, see #5 below. RMA numbers (valid for 14 calendar days when assigned) will not be extended or reissued.
The postmark of the package has no bearing on and does not affect the 14 calendar day time frame.
If an RMA number is assigned and the customer returns the product after the 14 calendar day time frame, an automatic non-negotiable 50% restocking fee will be assessed to the customer.
If the product that is returned is, for any reason, not in stock for an exchange, we will give you a suitable substitute for the returned product.
Please allow up to 5 business days from the time we receive the returned item to process it.
There will be a maximum of one (1) warranty replacement per item per customer starting from the delivery date of the original item purchased. No exceptions.
Defective Products
If a product is claimed to be defective, it will be inspected once it arrives. If deemed defective, the customer will receive a replacement and we will ship the product back at our cost. Customer will still be responsible for their end of shipping costs.
We define defective as a faulty product that does not function correctly because of manufacturer errors or defects. This does NOT include user errors, user abuse or damage, customer dissatisfaction, or minor cosmetic flaws that do not affect product function/performance.
NO ITEMS are deemed defective until they arrive in our office and are tested and inspected. DSI will be the sole determiner of whether a product is defective or not.
Non-refundable, non-exchangeable products
Any software, screen protectors, keyboard skins.
Any refurbished or used products.
Any type of “free gift” that is included in a purchase.
Products that are abused or damaged.
Any international orders, no matter what was purchased.
Shipping Details
Customer is responsible for all shipping costs when sending a product back for a return, refund, or exchange.
30 calendar days after any delivery date, the customer will be responsible for all and any types of return shipping fees, whether it is from the customer to us or back to the customer from us.
We are not responsible for any damages to boxes or products after they leave our warehouse.
Unclaimed, refused or returned items that are returned to DSI by the shipper due to the customer's refusal to accept product or delivery will incur a return shipping fee from DSI as assessed by the shipping company. This fee will be charged to the customer. If the customer wants the product back, the customer will be held responsible for any shipping charges
Restocking Fees
An automatic and non-negotiable 25% restocking fee will be assessed to any return that does not include any or all products and items advertised in the listing.
All listed refunds below are ONLY processed within the first 30 calendar days after delivery date.
Item Condition
Percentage of Fee Deducted
New
This applies only to unopened boxes. This includes original boxes, packaging materials, contents and manuals.
0%
[*customer responsible for shipping fees]
Like New
Opened box; item has been removed from original box. Includes original boxes, packaging materials, contents and manuals.
15%
[*customer responsible for shipping fees]
Used
Items are clearly used, cosmetically compromised, or dirty. Still include all original boxes, packaging materials, contents and manuals.
20%
[*customer responsible for shipping fees]
Incomplete
Products that are missing accessories or items that originally came with the product or order, i.e. keyboard dongles, adapters, cables and cords, manuals, “free gifts”, etc.
25% - 75% (varies depending on what items are missing)
[*customer responsible for shipping fees]
Damaged
Item is damaged by customer.
No refund is issued.
Defective
Item is defective.
Case by case basis; at seller’s discretion. Item is repaired or exchanged for same product.
[refunds are not allowed, only repairs, exchanges or store credit]
Payment Refund
Refunds issued, if applicable, will be made through the same method of payment used by customer [i.e Credit Card or Paypal].
* Estimated delivery dates include seller's handling time, and will depend on posting service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.
The buyer is responsible for return postage costs.
Return policy details
By purchasing our product you agree to our 'Shipping Information, Payment Methods and Return Information and Customer Support' statements listed under our item description.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.
Payment details
Payment method
Preferred/Accepted
Buyer protection on eBay
PayPal Preferred
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