Animal Cally Womens Faux Fur Ear Muffs - Ibis Pink

Returns - What if I need to send something back for exchange or refund? It's not a problem if you are not completely satisfied with your purchase, it can be exchanged or the cost of the item(s) refunded. All purchases are covered by a 10 day exchange or refund guarantee. Basically if you don't like it, or you need to swap it please follow the process below. Obtain a returns number. Returns older than 10 days will not be accepted, unless agreed by theoriginalsurfshop.co.uk in advance. You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method, which requires a signature upon delivery. Products must be returned in their original condition including tags & packaging. If goods are not returned in the condition in which you received them we reserve the right to refuse such returns. We will refund you any money you have paid us for the product(s) being returned, or provide you with a same cost alternative if required. The original postage cost is not refundable under normal circumstances. All you pay for is the return postage of the goods.