All transactions on this site are in Australian dollars (AUD) only.
We attempt to only list what product we have in stock unless otherwise stated in the ads. At certain times, we may sell out of stock and listing may still be current. We have a store front and sometimes over the counter sales may take stock away from our online sales. In that case, the customer will be notified immediately. We will offer the customer a choice of a full refund or give the customer a lead time for delivery. Specials ( Goods that need to be ordered for the customer) will take longer than ?standard?. We will notify customer on ordering of a lead time. This will only be an estimate as it will be up to our supplier to supply it to us on time.
It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. In most circumstances we deliver by Courier and Not Australia Post and will need an actual address not a PO BOX. If a Australia Post delivery is required, we ask that you contact our office prior to purchasing items. We will provide you with an estimated date for delivery of all parcels and while we make every effort to deliver by this time, all dates specified are estimates only. Unfortunately, we are unable to guarantee time of delivery as this is done by a third party. It is the responsibility of the customer to inform Vincent Buda & Company if an order does not arrive. We will provide you with tracking information once the item has been sent. We suggest you first try contact the courier company to chase your delivery. If your response is unsatisfactory, we ask you to contact us. Once we learn an order has not arrived by the due date, we will lodge an enquiry with the courier company to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery. Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. If when ordering a product is out of stock, we will send you an email notifying you of this and an expected time of delivery. International delivery available. On purchasing, please indicate your preferred method of transport. We will then send you with a cost for delivery.
If you receive a product that you believe is not what was expected we will replace the item or refund your money at our discretion. It will be your responsibility to mail the item back to Vincent Buda & Company, 82 - 88 Benaroon Rd Belmore NSW 2192 in its original undamaged condition. Refunds only accepted within 14 days of purchase. We reserve the right to cancel any orders and give a full refund if for any reason a mistake is made on the website, or stock is unavailable. We will notify you and refund you as soon as the problem is brought to our attention. Promotions and Competitions Other Terms and Conditions not listed herein and applying to Vincent Buda & Company promotions and competitions are incorporated into these terms and conditions. Unless expressly stated, to the extent that the other Terms and Conditions are not incompatible with the Terms and Conditions herein, the other Terms and Conditions will be in addition to the terms & conditions herein. To the extent that the other Terms and Conditions are incompatible with the Terms and Conditions herein, the other Terms and Conditions shall prevail. Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately discontinue using this website.
Items you purchase from Vincent Buda & Company via eBay internet auction are subject to the laws and regulations established specifically for goods purchased through internet auction by the New South Wales Office of Fair Trading. According to the Office of Fair Trading, "Implied warranties generally do not apply to goods purchased at auction." Warranty varies from product to product. For specific item warranty information, please refer to the listing for that specific item. An item is sold "as is" if no warranty information is stated. All Hozemate reels come with a 12 month Warranty from date of sale if hose is used for domestic use. Product is to be returned to our premises at customer?s expense. Proof of purchase from Vincent Buda & Company needs to be provided. Proof of purchase must be produced by customer. Warranty is void if product is found to be tampered with by customer. We will attempt to repair hose first, and if unable to repair, a replacement similar hose will be issued. Subject to your statutory rights as to the merchantable quality of the product, in the event of a product or accessory being replaced during the warranty period, the warranty on the replacement will expire at the original date of purchase. This Guarantee excludes defects caused by the product not being used in accordance with instructions, accidental damage, misuse or being tampered with by unauthorized persons.