Paypal is our preferred payment method for international customer. All payments are expected within 7 days after the auction or listing ends unless customer is still bidding for another item for combined shipping, Please send us a notes via ebay messaging system if you want to bid or purchase another item for combined shipping while we processing your order.
Shipping and handling fees are charges based on the numbers of shipments, not items. Please take note that some of our SPECIAL Discount products may not eligible for combined shipping. If the sellers never receive any combined shipping notes from buyer, the seller will ship out the item individually as soon as possible and shipping fees will be apply to each shipments.
Please provide the following IMPORTANT information to us when you made your payment.
1. Your FULL NAME
2. Your Full Delivery / Shipping Address - Must provide your postal code.
3. Your Telephone Numbers - The Courier Company will try to contact you first before they deliver the items to your doorsteps. And also, the seller may contact you directly if there is any issue with your orders. The seller will not bear the responsibilities if the item is sent to your outdated address or delay in shipment due to missing your postal code or telephone numbers contact.
Delivery time frame
Courier Express Service.
2-5 working days to worldwide
up to declared value or maximum USD100 which ever is lower
Real time tracking will be provided instantly once the courier company picked up the parcel.
Extremely cheap shipping fees offered by us compared to other courier service. Free shipping insurances.
Much faster and cheaper than EMS / speed pos
- Your item will be ship out via either one express showed above (Depend on the country you stay). Complete with Real time tracking code. Express is more secure and extremely fast. So you don?t have to worry about your parcels. Delivery time depends on custom clearance. Usually it takes from 2-5 days from shipment.
- The express shipping fee is not including the extra extended area surcharge. Customer is responsible to pay the extra surcharge. Normally we will ask customer to provide the others alternative address to avoid the surcharge, otherwise we might cancel the order if customer disagrees with the extended area surcharge.
- Shipment will be made within 48 hours (within 2 days handing time) once your payment has been cleared.
- We ship on working Mondays to Fridays (Asia time zone) only. If the payment is cleared on Saturday (Asia time zone), the shipment will be made on next Mondays. No shipment picked up on Saturday and Sunday (Asia time zone) and Asia public holiday.
- Please provide us full details of your name, full delivery address especially postcode and your telephone numbers (required for courier delivery). Failing to do so will cause a delay.
- Courier service do not ship to PO Box, APO and FPO address except Dubai (DHL will ship to Dubai P.O Box).
- Some countries addresses are not deliverable with Express, EMS. For example like Turkmenistan, Israel and etc. But we can still deliver to the address above using DHL Global Mail service.
- For all those shipping fees more than USD 5, we will usually include the insurances and tracking facility for FREE. For courier express, the maximum insurance coverage is up to the declared value or maximum USD 100 whichever is lower. If you wanted to fully insure your expensive item, kindly contact us for the additional insurance cost.
- Buyer is responsible for custom taxes and duties. If you have any special requirement on shipping, please send us a note via Ebay messaging system while you made payment.
We provide 24/7 customer support to our customer via ebay messaging and email support. All customer inquiry will be reply instantly or maximum within 12 hours. We support worldwide customer 24/7, even on public holiday! Please do not hesitate to contact us if you have any inquiry with our product.
We offer 100% satisfactions guarantee to all of our customers, customer satisfaction is very important to us. We offer 14 days return policy on all new item purchased. Just kindly send the item back to us with its original conditions. Kindly include your details, ebay id, email address and contact numbers in your return notes .
Our Certified technicians will test all item before delivery. If the item you receive is DOA (Dead on arrive)or defect, we will exchange the other brand new replacement within 14 days start from your delivery date. A full refund will be given if the replacement is not available. We are responsible for the shipping cost from our places to you while buyers should pay the return cost.
The item must be returned with all contents and original packaging. The returned items should be carefully packed and shipped via traceable means
Email us via Ebay messager immediately once you find the item has problems or you face any technical problem during installation. Most of the problems are only the misuse and misunderstand how to use. So email us for technical support before you are sending out the item because we are not responsible for all the shipping cost (2 way) if we found that the product is not defect as you described.
Returned items with signs of physical damage, misuse, unauthorized repair or tampering, tested not faulty, will be refused and returned to sender at sender's cost.
One Year Warranty
- We will offer free repairing service with one year from the date you purchased.
- Your order details will be recorded for warranty purpose once you purchased the item. So if u find any problem on your item, please email us to claim the warranty.
- We will be responsible for one way shipping (from our place to u). And buyer should pay the return cost.
- As we send back the defective item to the factory, it normally take time to repair. It depends on the complexity of the technical problem. Please be patient during the time for repairing.
- We recommended buyer to install all our products by professional installer. Installation fees are not included if the replacement of repairing is taken.
Items found damage or missing
We check all our items and extra care protective packaging will be proceeded before sending out, so the chance of item damage is very low. If u receive a damage item or missing item, please kindly keep all the package material, take photo and send to us within 14 days.
We will help you to claim damaged or lost item from courier company. However, the courier company will take time to investigate the case, so please be patience to wait for the result.
The item's warranty becomes void:
- If the damage is caused by undue wear & tear, dirt, misused, improper installation or operation, neglect accident.
- If the warranty seal is removed or damage
- If the items was opened, remove any parts of the items or unauthorized repair or tampering
We offer variety of products in car accessories and car performance part, which are the hot wanted products on ebay. We are supplying these products in huge quantities to the warehouse and some local distributor in the local market, we even doing the installation of these products for our local customer. We usually buy our stocks in huge volume so that we can offer great low WHOLESALE price for our customer. All the products we selling on ebay are acquired from licensed sole distributor and it is genuine from manufacturer. We are very concern about our product quality, because customer satisfaction is our top priority!
And also we are working close with international courier company so that we can offer Extremely FAST and SECURE Delivery service to our worldwide customer at very attractive rates!
We also very concern about the product shipping packaging. Extra care protective packaging is what we practicing all the time, because we want you to receive your valued item in perfect conditions.
Finally we would like to thank you all customer for their kindly support, we appreciate your feedback .Your sincere feedback helps us to improve our services to serve you better in the future
Our customer service representative are working on 24/7 basis, we will reply to all inquiry immediately or maximum within 12 hours. Please contact us first to get any satisfied solutions if you have any issue with our product or service, once the feedback is left, the transaction is consider completed on ebay.
All inquiries should be responded within 12 hours due to different time zone. Slight delay may be expected if customer is not living in the same time zone with us (GMT+8).The best way to communicate with us is to send us message via the ebay messaging system.
Thank you for reading! Please check out other cool stuff from us .Thank you