Please make contact within 3 days and payment must be made within 7 days of winning this item (unless you advised us on combining items) Failure to do so , unless otherwise arranged, will result in the item being relisted and the buyer being reported to ebay.
we accept the payment of PAYPAL, BANK DEPOSIT, BANK TRANSFER, MONEY ORDER.Please email when payment has been made, upon receipt of deposit parcel will be posted within 24 hours.
If you paying through bank deposit, please refer your user name or item number, this help us to track your payment quickly so that we can send it ASAP. If you still haven't received the confirm mail of the payment after 3 days you made the payment, please contact us to check what happened.
Any questions on above please contact us BEFORE bidding.
If you are unable to comply with these conditions please do not bid.
-Customers within Australia
Shipping usually takes around 2-7 business days, depending the location in Australia. We sent all parcles from Melbourne, VIC, Australia.
All items will normally sent out within 1 working days when the payment received.
Register post is highly recommended for just $2.50
please await total invoice including postage and handling prior to paying for your goods if you buy more than 3 pieces.
We strongly recommend COMBINED POST.
Normally the postage of the first item is the most expensive one. 1st item cost $6.50 postage&handling fee. 2nd item cost $3.00 extra postage&handling fee. From the 3rd item*(all toys and smartbuy items not included in the combine rules), we only charge $1.50* for each extra item(except extra large or fragile items and smartbuy items). please read the following instructions. Any questions, please don't hesitate to ask.
A combined postage discounts is offered for purchases of multiple items. When purchasing multiple items, please wait to pay until after your final item has been purchased, then the shipping discount will be calculated on check-out.
Combined postage discounts is offered on most items, unless unusually large or fragile.(eg,TOYS, SMARTBUY ITEMS)
You are always welcome to ask a quote for COMBINE POSTAGE FEE!
-Customers outside Australia
Please refer to postage calculator http://www1.auspost.com.au/pac/int_parcel.asp or contact us for the postage quote on multiple purchase.
RETURN & REFUND POLICY
We are happy to refund or exchange if a fault is found on the workmanship on the item, wrong size or item not as described. if you are unhappy about our service, please contact us before leaving neutral or negative feedback, we will try our best to fix any problems.
Cancellation on Purchase:
We hope you understand that we are paying fee when we list or item sold, any transaction cancel will cost us a fee. We will request $2.00 cancellation fee if you regret on your purchase.
Refund and exchange requests outside of the 7 days purchase will not be honoured.
All items must be returned in original condition, in the original packaging and free of damage.
Refunds will be given for the purchase price only.
we does not cover return shipping costs - All shipping costs will be the responsibility of the person making the return, these will be deducted from your refund total or will need to be covered by you in the case of an exchange.
If the item is received in defective condition, wrong sizing or item not as described, it will be replaced at no charge. Please notify me as soon as possible after receiving it to make arrangements for a replacement.
We are reliable and friendly. We are happy to answer any enquiry that you made.
Please contact us using the eBay Message to make sure you can get reply ASAP.(It's very important, please don't sent e-mail to ask question, too many junk mail inside, we cann't check for everyone)