· We only accept PayPal.
· PayPal is the only online payment method we accept. Please make sure you have a valid/confirmed PayPal account prior bidding.
· Payment must be made within 7 days of the auction end time. Non-Paying buyer/bidders will be reported.
International Buyers – Please Note:
· Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
· Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
· Please make sure the Ship-To address you type during checkout is correct and the same as your PayPal confirmed address. We are not responsible for any wrong or undeliverable addresses.
· Please note your Telephone when your payment. Telephone is must for international express shipping.
· Buy More, Save More, and Get all of your selection in one shipment! Get special offer if you choose expedited shipping option! Contact us for combine shipping charges.
· Combined shipping is only limited to winnings listed under this eBay ID only.
· Buyers’ Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
· We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or refund the product price less S&H within 3 days of your purchase via a shipping method of our choice.
· For any exchange or refund, the product must be in its original condition, including the box, UPC bar code, packaging, and all the accessories. Please allow up to 2-3 weeks for returns to be processed before the item can be sent back to you.
· Shipping and handling charges for the item to be returned to us and for the new item to be sent back to you is not refundable unless it is due to our fault.
· Do not hesitate to contact us any time before and after your purchase, we are committed to your 100% customer satisfaction.
· We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
· We are here and ready to assist you with any questions or concerns you might have before or after the purchase.
· Our goal is to make sure you are a happy customer and pleasant shopping with us.
· If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
· If you plan to give us a neutral/negative feedback, please write to us immediately so that we can do our best to resolve your problem.
· If you have any questions, our Customer Service staffs welcome you to email us. We strive to answer all questions and resolve any problems as quickly as possible.
· We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference; we may not be able to reply your emails immediately. Please allow 24 hour business days for us to response.
· Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
· We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.