BROOKS INSTRUMENTS SLA6950A1EGD1B1A1 SMART MASS FLOW
We strive to provide the best customer experience, please help us earn this
think our items are not described well please send an email prior to purchasing
If we have not
communicated to your standards
If shipping is
calculated wrong or to high
Give us a change to make it right
for you and earn your approval
appreciate your business.
Most of our items listed are posted and sold either AS-IS or WORKING. If
sold “Working” you have 7 days from the date of arrival (DOA) to
test the item or items & notify us if it is not working, failing to do so
within the time frame will void any return policy that was offered. NO
Warranty unless otherwise specified in description. There are no refunds or
exchanges or returns for items that are sold AS IS.
It is your responsibility to verify the software or the capability of an
item you purchase prior to purchasing it, to confirm it works with what you
have. No refund will be given if item is working but not compatible with your
equipment. In most cases this can be negotiated, but it must be done prior to
Please, understand that we do not have the equipment, facilities, or
time to fully test every item. If we say the item works, then it was tested to
the best of our ability.
All, items and contents are described to the best of our ability. We
examine all items and supply all available Make/Model information. We do not
have time to get detailed information beyond what is stated in the listing but
will try to answer all questions in a timely manner.
Items sometimes show the serial number, due to the fact that sometimes
we have multiple items for sale you might not get the one in the photo, the
item will be in as good or better condition than the photo shown.
If you feel we have misrepresented an item, please contact me either by
email or telephone or through ebay and give me the opportunity to work it out
with you. With most items you have 7 days from the date you receive the item or
items to test & notify us if it is not working. However, some items are
sold “AS IS”.
We will offer to repair or replace your item with another item as close
to the original description as possible within 7 business days of its return OR
we will issue store credit for any item in our store for the total sale price
including shipping and handling, good for 30 days.
Please allow up to 48 hours (excluding weekends and holidays) for us to
respond to your email or phone message.
If you have not heard back from us within 48 hours, please check your
spam and trash folders; we do try our best to stay on top of things. If you
have a question about an existing eBay order or would like to know more about
an item can be reached at :
HOURS OF OPERATION
We are open Monday - Friday, 8-5 Pacific Time, except for closed
holidays, and weekends. However, I do check my ebay account throughout the
If applicable California
residence must pay sale tax unless you send us a valid tax reseller number and
are in that line of resale business.
Please send reseller form to: Centurian Surplus Inc. Fax 408-778-9420
Buyer is responsible for shipping and handling charges unless stated in
the auction. In ALL cases, the buyer pays for return shipping.
We are Not
Responsible for any damages or
missing shipment if insurance is not purchased.
Expedited Shipping is usually always available for an additional fee.
Shipping and handling UPS GROUND or FEDEX or USPS is who we prefer to
use. Our listing usually only offer UPS Ground , however if you are wanting
faster shipping, please make a note of that in the message box and I will
confirm the price and send you a new invoice. You may also call for a price
quote on shipping 408-778-2001
International buyers U.S. Postage Priority Mail contact us for shipping
and handling charges.
Larger items are sometimes shipped using freight companies to reduce
I use ebay shipping calculator and sometime their calculations are off,
if you think the shipping is high, please contact me and I will do my best
in getting it adjusting for you.
*** Domestic/ Residential UPS delivery’s, have a $3.00 handling fee that
is calculated in the shipping ***
Orders are shipped on weekdays only.
We offer shipping discounts when you
purchase more than one item, so do not be alarmed with what it comes up on
We accept PayPal, Visa, MasterCard or American Express, Wire Transfers,
Check, Cashiers Checks. All checks must clear prior to shipping.
Payment must paid within 72 hrs or it will be re-listed.
QUESTIONS & CONTACT
Please call or E-mail us with any
Our Telephone Number is: (408-778-2001)
the new eBay rules where neutrals count as a negative towards your feedback
score I ask that you please don't leave a neutral. If you have a problem with
your purchase please contact me and we can resolve it.
see my feedback score.
These products you will see on a retail store shelf. Packages include
accessories and bundled software advertised by manufacturer. They are intended
for an end-user.
These products you will NOT see on retail store shelf, because the
packages are usually not the same. They are the same new product but may not
come in the same as retail packaging.
RETAIL OPEN BOX
is new product in the original packaging but has been opened and possibly used
for a short time, usually a demonstration unit. Since these items can not be
advertised as Retail product, they are sold as 'Open Box'. They may not include
all accessories that usually come with Retail Packaging.
Products are New, usually purchased in Bulk by us. This equipment was
disassembled from whole new units for reselling. Products do not come with
software or instructions unless indicated. Products are inspected by us to
ensure it is fully functional.
Products are pulled from a whole used unit for reselling; it is
purchased by us in Bulk and may have minor scratches and blemishes. These
products do not come with Software or Instructions unless otherwise indicated.
We have inspected this product to ensure it is fully functional.
Products are refurbished to the exact manufacturer specifications by the
original manufacturer in a certified refurbishing center. Products may be used
or unused and have been cleaned, quality checked and tested, they have been
serviced if needed by the manufacturer's certified center. Factory Refurbished
products can have minor cosmetic blemishes and may or may not come with
Manuals, Batteries or Back up Disks, unless indicated.
Products are refurbished by a 3rd part facility, not the original
manufacturer. These products may have minor cosmetic blemishes due to normal
usage. Products have been tested and generally have never had any defects.
Products may or may not come with Manual, Batteries or Back up Disks, unless
indicated. We ensure these products are cleaned to our highest standards.
WE APPRECIATE YOU AS A
CUSTOMER, AND WE THANK YOU FOR BUYING WITH US. WE LOOK FORWARD TO PROVIDING YOU
WITH OUTSTANDING SERVICE.
GOOD LUCK BIDDING!
THANK YOU FOR PURCHASE & TAKING THE TIME TO