We will always help you to have a 100% positive happy buying experience. We only want five star feedback from you so buy with confidence.
All our orders are dispatched within one Business Day.
Smaller items will be dispatched via Royal Mail 1st Class Service
Large / Heavy items will be sent via Courier
Special 24h Courier Delivery (4.99 GBP) - order before 12pm to get item on next Business Day
Delivery is FREE in Mainland United Kingdom - no matter how many items you buy or how heavy they are.
Our aim is to have the item delivered to you as soon as possible. However, once an item is dispatched please give it up to seven days before contacting us regarding it's whereabouts.
Please note that items dispatched via Royal Mail 1st Class Post are not a guaranteed Next Day Delivery and we can not guarantee that they will get there on the next day. If you wish an item to be delivered via Special Delivery for a guaranteed next day then please email (Please use eBay messaging system) or call our Customer Support on 0208 8071654 and we will happily get you a quote. Items dispatched via courier should get to you within 48 hours after dispatch.
If there was an attempted delivery it is your responsibility to contact Royal Mail or Courier to arrange for the item to be collected/redelivered as items returned to us as non-collections will incur and extra shipping charge.
VERY IMPORTANT: Please make sure the Delivery address is correct before making the payment as all items will be sent to the address on the eBay system. We can not change the address once an order has been placed. Please do not email us, asking for the address to be changed as we are unable to do that and the emails will usually be dealt with after the item is dispatched.
PLEASE NOTE: WE CHARGE ADDITIONAL SHIPPING COSTS FOR LARGE or HEAVY PRODUCTS FOR NON-MAINLAN UK DELIVERY
Our preferred methods of payment are:
PayPal, the safest and easiest way to pay for goods on eBay!
We accept payment via phone 0208 8071654 so feel free to call us!
For Collection in Person please call our sales line (0208 8071654) to arrange it.
We are here to help with any questions or queries.
You can contact us via eBay messenger, via email HERE or on 0208 8071654. Our office hours are 10am-4pm Monday-Friday.
We will endeavor to answer you query by e-mail or phone as soon as possible within 24 hours.
If there is a delay be assured that we are not ignoring you, we will answer you as soon as we can. If you email us on Friday afternoon or during the weekend then we will answer your query once we get back on Monday. Please rest assured that we are not ignoring you and we will answer as soon as possible.
VERY IMPORTANT: Any special requests should be left as a note to seller during the checkout. If a request is made through e-mail please understand that we may not get to it before the item is dispatched.
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