Style Notes

Style Notes

Platform heels

Colour blocking brights are a sure-fire way of giving your look extra impact and these heels will do just the trick! An eye-catching pair, the block heel is as statement as it is leg-lengthening!

Work the colour block trend with equally vibrant pieces or simply team with neutral tones to let these heels take centre stage in your ensemble.

Wear to bring fashion edge to everything from pretty playsuits to sexy bodycon dresses.

Please note: All shoe sizes are converted in accordance with the Australian standards.

Shipping Information

What are the postage costs and estimated shipping timescales?

Standard Shipping - (5-10 working days) - FREE (Up to 10 items only)

Express Shipping - (3-5 working days) - $9.99 (Up to 10 items only)

If you would like to make a larger order than please contact us first.

We have set out estimated delivery times above as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.

Our carriers

We use Anpost to ship your items. Once arrived in Australia, parcels are handed over to Oz-Post for delivery. If there is no-one available to take delivery they may attempt to leave it with a neighbor or in a safe, secure location. A card will be left to advise of this, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange a collection or schedule a new delivery date.

Please note that a signature may not always be required.

Any Further Queries

If you have any further queries regarding delivery, please contact us at ebay@boohoo.com, or alternatively, just click on the 'Contact us' link at the top of the page.

As we also operate in other regions of the world, our customer services team is based in England. However we have a 24 hour team, so we will still answer your query within 24-48 hours, however most queries will be responded to quicker than this. There is a possibility of delayed responses on weekends and Bank Holidays.

Payment

We accept payment through PayPal only, the quickest and safest payment method.

We do not accept any other payment methods, e.g. Cheques, Postal orders.

Any Further Queries

If you have any further queries regarding the payment process, please contact us at ebay@boohoo.com, or alternatively, just click on the 'Contact us' link at the top of the page.

As we also operate in other regions of the world, our customer services team is based in England. However we have a 24 hour team, so we will still answer your query within 24-48 hours, however most queries will be responded to quicker than this. There is a possibility of delayed responses on weekends and Bank Holidays.

Returns Policy

1. How do I return an item?

We hope you love our products, but if your item(s) are unsuitable don't worry, we offer a 14 day returns policy.

1. Place your returns note/ invoice back inside the parcel, and write the reasons for the return. E.g. next to the product name on the invoice you could write Unsuitable, small fit etc.
2. Repack the item in its original packaging.
3. Please send to the following returns address:
   Boohoo Returns Centre,
   Customs Agency, Services Pty Ltd,
   PO Box 87,
   Brooklyn Park
   SA 5032.
4. 4. Return the package using your local postal service. You will need to cover the postage cost to return the items.
5. 5. Keep your Certificate of Postage safe, as you will need this as your proof of return.

In the event that we do not receive the returned goods, we will ask you to provide the certificate of posting from your local postal service. We reserve the right to refuse a refund if you are unable to provide the certificate of posting.

Products should be returned to us in the condition they were in when delivered to you, together with all accessories and packaging that were supplied with the Product(s).

2. How long do I have to return item(s)?

You have 14 days to return any unsuitable items back to us.

3. How long will it take for me to get my refund?

We will process your return as soon as possible. PLEASE NOTE: Refunds can take up to 30 days – The items have to be sent back to the UK and then put through the warehouse for processing. However, most are processed within a much quicker timescale.

4. Returns policy on lingerie

Please make sure that briefs/thongs/swimwear etc. are tried on over your own underwear. In the interest of hygiene, we may refuse returns where we reasonably consider that this has not been done.

5. How do I return a faulty item?

If you receive a faulty item and would like a refund, please state the fault on your returns note which you include inside the returned package. We will then examine the returned product and will notify you of any refund you are entitled to via email within a reasonable period of time.

Faulty products returned by you will be refunded in full, including a refund for the delivery charges for sending the item. However if there is more than the returned faulty item in the same order, the delivery charge will not be refunded.

6. Exchanges

Unfortunately, we are unable to offer exchanges at this time. You will have to return the item(s), and then make a new order through the Boohoo eBay outlet.

7. Any Further Queries

If you have any further queries regarding our returns policy, please contact us at ebay@boohoo.com, or alternatively, just click on the 'Contact us' link at the top of the page.

As we also operate in other regions of the world, our customer services team is based in England. However we have a 24 hour team, so we will still answer your query within 24-48 hours, however most queries will be responded to quicker than this. There is a possibility of delayed responses on weekends and Bank Holidays

Post: Wasabi Frog Limited, 49/51 Dale Street Manchester M1 2HF

Size Guide