Brand New Aussie Baby Lightweight Recline Stroller Pram

Payments Accepted --
Internet Transfer, Bank Deposit and all major Credit Cards through Paypal.

Payment using credit card or PayPal balance will be cleared instantly via PayPal. eCheque payment through PayPal will require 3-5 working days to clear.

Our account detail will be provided after checkout is completed through eBay. Internet Transfer will required 1-2 working days to clear. Please include your eBay ID as payment reference.

Payment through Direct Bank Deposit at any ANZ branch is instant. Please use your postcode as payment reference, as ANZ branch only accept numbers as reference.

Payment is due within 7 days. If you are unable to complete payment within 7 days please contact us.

We use Australia Post eParcel service to post most of our products with tracking information. Your delivery address must be located within Australia. Unfortunately we do not post items outside of Australia. Your item will be delivered during normal business hours weekdays only and signature is required as proof of delivery. If no one is attended at the address, parcel will be left at the nearest postal outlet for collection.

Please allow up to 1 working days for dispatch from the time your payment has been verified. In most cases it is much quicker. Orders with cleared payment received before 1pm AEST will be dispatched on the same day. More...

What is eParcel Post?

eParcel is Australia Post's Internet enabled freight system. The delivery status of a package can be checked via the Internet at www.eparcel.com.au

How it works?

Each parcel carries a barcoded address label which is scanned at several points during the delivery process. This will usually happen the evening your parcel is dispatched or early next day. Your eParcel number is included in your shipping confirmation email. To track your order just enter your eParcel number into the website.

Change of delivery details

You can contact us to change your delivery address as requested. if we have already processed your order we may not be able to change your address.

We do combine shipping/postage. Combined shipping/postage is based on weight and postcode.

Please provide us the item(s) you are interested and delivery postcode for postage quote.

If you wish to take advantage of combined shipping rates please do not checkout until you have finished shopping. We will then send you a combined invoice with the adjusted postage rate as the eBay checkout system does not correctly calculate combined postage rates.

If a product is wrongly described, different from a sample shown or doesn't do what it is supposed to do, you may choose between a replacement, or refund. We will pay all freight charges. Please note the incorrectly sent item will need to be returned in its original condition.

Warranty Claims

Warrantable Items. A warrantable item is one which is covered by a manufacturer's warranty. Warranty claims are handled by the manufacturer, please contact them immediately and follow their Returns Policy and Instructions. If you require any assistance or contact details please feel free to contact us.

Products damaged in transit must be reported to us within 24 hours of receipt of the product.

If you receive a product that you think is defective, you are to immediately contact us and we may provisionally determine whether the product is defective. You have 7 days from the date of receipt to report a defective product.

For a refund to be issued, the item must be returned to us in its original condition - including the outer packaging. Once the item is returned and assessed, we will refund for the product amount only (excludes delivery).

If the product is deemed by customer service/supplier NOT to be defective, we may, in our absolute discretion, refuse to replace the product or offer a refund.

How to request a replacement/return for defective or DOA items

1. Please contact us as soon as the problem arises stating your eBay ID, the item(s) you are returning and details of the problem. We provide you with a Reply Paid address. We are responsible for shipping charges to return the item to us.

2. Once the item is received by us, and provided the returned item meets our DOA or defective items criteria, we will provide you a replacement product or a full refund to your original method of payment. This will be done within 1 business days of receiving the item and advise you of the outcome.

No refunds, credits or replacements are offered if you have changed your mind about the ordered products, make an incorrect choice, or failed to verify and accurately provide information when placing an order.

Local pick up is available from Castle Hill, NSW 2154 by appointment only. Full address detail will be provided after the order is committed on eBay.

Visa/Master Cards, EFTPOS and cash payments are accepted upon pick up.

We're a 100% Australian family owned business dedicated to ensuring that you get a top overall service from us.

All our items are stocked in our Sydney location, we deliver really fast! Orders with cleared payment received before 1pm AEST will be dispatched on the same day.

If you have any queries or require any information at all, feel free to contact us and we will get back to you promptly.