Welcome to Just Health. We are a Melbourne based, online health and wellness store. We are committed to stocking a growing range of quality products and providing superior customer service. If you have any questions, please contact us via eBay or on 03 8555 2891.
Thank you for stopping by and we look forward to doing business with you in the future.
- Free Standard Postage over $150 (see below for details)
- Express Post available at an additional cost
- Pick up available (see below for details)
- Tracking Provided (EXCLUDING LETTERS - please see below for more info)
We offer FREE standard postage when you spend over $150. Please note, orders over 6kg do not qualify for this promotion. So c heck out our other items!
We pride ourselves on our fast dispatch. Most orders are dispatched same day when placed before 2pm weekdays. To double check the average dispatch time on a particular item please check the "delivery" section of the listing or contact us.
Just Health uses a combination of Australia Post and Fastway Couriers to dispatch orders. A signature on delivery is required for both. If you would like a parcel to be delivered without the need for a signature, please leave a message during checkout or send us an eBay message specifying that you give 'Authority to Leave'.
Please note, no responsibility will be taken for missing orders when authority to leave is granted.
If you have a preference between Fastway and Australia Post - please advise us.
Tracking - You will be emailed a tracking number shortly after your order is dispatched. Otherwise, if you want to locate your tracking number, go to the 'purchase history' tab on your My eBay homepage. It will have the tracking number there.
To track your delivery, please check http://auspost.com.au/track/ or fastway.com.au. Please note, tracking may not be available until 24-48 hours after lodgement. If you have any concerns, please contact us via eBay.
When shipping to a business address, Australia Post require that it is necessary to include the business name. Just Health takes no responsibility for packages that are not delivered when there is no business name provided.
Pickup details - if you would like to come and pick up your order, no problems! We would love to see you. Pick ups are available weekdays between 9am - 5pm. If you would like to organise a time, please contact us via eBay.
Just Health proudly accepts the following payment methods
- Bank Transfer (contact us for bank details)
- Payment on pickup
- Mastercard, Visa and American Express (payment is processed over the phone, no credit card details are stored on file - please call 03 8555 2891 for more information.)
If you would like to return your product due to change of mind, you have 30 days to do so. Goods must be unopened and in original condition. We reserve the right to refuse refunds if the product is no longer in a sale-able condition. Buyer pays the return postage and refunds will be granted for product cost only (not original postage paid). Please contact us PRIOR to sending your items back.
If you have any further questions, don't hesitate to get in touch!