Contact can be made through ebay or our online shop messaging centre, please include your order number, username etc in all correspondence.
We are Dyslexia-Consultants.co.uk Limited – A Company limited by guarantee Number SC392033 the dyslexia shop uk, the dyslexia resources shop, dyslexia consultants shop
We can be contacted via phone 01464 254009 fax 01464 254009 email sales@dyslexia-consultants.co.uk
Postal address is
Dyslexia-Consultants.co.uk
South tollo,
Fortrie,
Turriff,
Aberdeenshire,
AB53 4HR
VAT 195 7985 93
Company number SC392033
The dyslexia resource shop at dyslexia consultants
The executive director of this company is a highly trained specialist peripatetic teacher who lives and works in Scotland with children and young people with Special educational needs as well as dyslexia. A member of dyslexia-Scotland, the British psychological society and a fully registered teacher, and ICT co-ordinator for Special Educational Needs.
Payments can be made by Paypal, cheque or Purchase order invoicing (for businesses or schools only- please message us and process through checkout as normal selecting cheque payment. 30 days payment terms are standard and BACS payments are preferred).
If you wish to pay by card over the phone please contact us on 01464 254009.
Cheques to be sent to
Dyslexia-Consultants.co.uk LTD
South tollo
Fortrie
Turriff
Aberdeenshire
AB53 4hr
All items are sent by 2nd class mail or 24 hour courier, First class delivery is available for an extra charge. Items over a fixed amount will be sent recorded delivery.
International items are sent airsure or signed for. International delivery times are between 3 and 10 days.
All orders are dispatched within 24 hours- you will receive notification of dispatch.
Refund Policy -For orders cancelled within your statutory rights (i.e. within 7 days of order confirmation, or 7 days after delivery – whichever is the longer) or before the goods have been despatched, we will issue a full refund within 30 days- normally sooner .Where an order is cancelled after the goods have been despatched, you must first contact us within 7 days (after delivery) , and the items then returned to us in the same good condition. If the goods are found to be unsellable they will be returned to you. Pack with all original tissue, bags and swatches as supplied. We will issue a full refund within 30 days - normally a lot sooner.
Please include your details and order number or refunds may not occur.