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Details - CG-KE-IVR
Metal-Backed Hearth Guard clamps onto the fireplace. No adhesive necessary, no damage done to the fireplace. The pad is adhered to a telescoping frame, which is adjustable for hearths 45 inches – 78 inches. A 24 inches extension is available for wider hearths. Color is ivory.
- Metal-Backed Hearth Guard clamps onto the fireplace
- The pad is adhered to a telescoping frame
- Frame adjustable for hearths 45" 78" A 24"
- Metal Hearthguard color is ivory
DELIVERY STATUSUPS or USPS Shipping:
The Delivery Status is provided to give you the most accurate estimate of the date of shipment from one of our warehouses. Please see the Time-In-Transit information for USPS and UPS to see how long it takes to get to you.This listing is for an item that has been returned to one of our warehouses. It is in the condition described above. If we happen to be out of returns, we may upgrade to a brand new item at our discretion.If in stock we ship within the posted handling time once payment has been received. Please see our About Me page for Shipping Holidays.
Welcome to our listings!Sunshine & Wilson
"If you have any questions about the products we offer, please check our FAQ page or email us for a prompt response. We also have direct phone support from 9am-6pm Mountain Time, and 24/7 phone support from Smart Receptionist (based in the USA!) after-hours or when we are away. We are happy to assist you."
-Deb and Roo
Why buy from 'debnroo'?
- Satisfaction is Guaranteed
- Most Items Ship in One Business Day
- No Hassle 1-2-3 Return Policy
- Worldwide shipping on Many Items (see listing for details)
- Military APO/FPO Shipping
- Pick-Ups at our CO Warehouse
- Professional & Prompt Email Correspondence
- UPS & USPS Tracking Emailed Promptly
- Automated Reciprocal Feedback
shipping & handling info
GENERAL SHIPPING INFORMATION
We provide S&H (Shipping & Handling) amounts in three ways on our listings:
- Calculated (Shipping Calculator is at the bottom of the listing)
- Flat Rate (Rate posted at top and bottom of listing)
- Free Shipping
For items using the eBay Shipping Calculator, you will see the rate for the preferred method of shipping at the top of the listing, and the other shipping options at the bottom. We do charge a nominal handling amount for our packaging, warehouse, and labor costs. If the item is shipped from the manufacturer directly, their dropship fee is added in a similar manner as the handling amount. All calculations are made by eBay, and they do not currently provide a means for calculating a combined rate PRIOR to making your purchase commitment. We can promise that the combined rate will be less than the individual calculated rates, and if eBay makes any errors, we can correct them before you are required to send payment.
In order to keep this advertisement concise, we have created a page that has detailed information you may need to make your purchase decision. It is not the usual "yada yada yada", and has information that is part of our terms and conditions for our sale to you. That page is linked HERE
It includes information on:
- Time in transit for the USPS and UPS shipping methods we offer
- International Duties/Fees
- Size Restrictions for certain International Locations for shipments via USPS
- Late, Damaged or Missing Shipments
- Pick Ups
If you still have questions, please use eBay's "Ask Seller A Question" form at the top of this advertisement.
returns, refunds & warranties
5-STAR SATISFACTION IS GUARANTEED
We want to earn our 5-Stars from you, and guarantee that no matter what happens in your transaction with us, we will make sure that any issues are resolved as quickly as possible. If you have any issues with your order from the moment you click Buy It Now until you begin using the product you have purchased from us, just email or call us. We have been eCommerce retailers for over 9 years, and have experience on over 100,000 transactions. We can resolve any issue, big or small, if you just give us the chance to resolve it. Please contact us BEFORE you leave feedback or Detailed Seller Ratings if you have anything less than a 5-star experience.
If you purchase the wrong item or just change your mind, don't worry, there IS a way to cancel a transaction on eBay. It requires that the seller file a form called a "Mutual Agreement" that is unfortunately under the category of "disputes" (which it is not). Please don't freak out when you see the word "dispute" as part of the cancellation process. This form is necessary for us to get some of our fees back (yes, eBay keeps some fees, even if we don't complete the transaction). So, please be careful when making your purchase, as canceling an item actually costs the seller money.
NO HASSLE 1-2-3 RETURN POLICY
If you have a need to return your purchase to us within 30 days of your purchase date, it will not be a problem. Since we sell so many different items, there are some terms that vary from item to item, and some that are generalized for all items. Please understand that we need to communicate with you prior to sending the item back to make sure that it is handled efficiently.
Our Return policy can be generalized into these three easy steps:
- Contact us by email for Return Merchandise Authorization
- Ship the item back to us with the RMA# on the Shipping Label
- Receive your refund
There are important additional details, and they are kept off this advertisement to keep it concise. Please CLICK HERE
to see these important terms and restrictions.
Please note that, in general, we do not charge restocking fees IF the item is returned in brand new condition, and can be resold as brand new. If the item is not used, abused, or damaged, there will be no problem providing you with a full refund (S&H is non-refundable). Please make sure that all returns are properly packaged to avoid damage in shipping, and that all original packaging and paperwork is included in the condition it was sent to you.
We do understand that the item you have purchased from us may have a defect that was not noticed, or did not develop until shortly after you began using the product. Each product we offer is fully backed by the manufacturers we represent, and we will assist you as much as possible in getting Warranty Service from the manufacturer. However, we do not provide parts, repair, or replacement directly under any circumstances.
All Warranty Service issues are handled directly by the manufacturer, including any manufacturer defects. The Warranty Service Period begins the moment your item is delivered, and in many cases, Warranty Service is a superior option to our Return Policy. All buyers acknowledge, by purchasing this item from us on this venue, that defects are not the fault of the seller, and that the manufacturer's warranty service procedure is the sole remedy for the unlikely occurrence.
PAYMENT METHODS WE ACCEPT
We will accept your payment by Paypal, including eChecks. We do not require confirmed addresses, and will gladly ship to your home, office, or gift address. We will also accept payments via Credit Card called in by phone. If you pay by eCheck, we will hold your payment until it clears.
We ship some orders from our warehouse in Colorado, and others direct from the manufacturers we work with that are located in several states. All orders shipped to a customer address from the same state as the warehouse the product was shipped from, must pay Sales Tax for that state.
eBay's Sales Tax system does not accomodate multi-state sellers, so you may be required to manually enter Sales Tax. If Sales Tax is due, and not sent with payment, we will send an invoice for the Sales Tax balance due. Your order may be delayed if proper Sales Tax is not paid.
Unless otherwise noted in a listing, all orders ship from our Colorado warehouse, and Colorado Sales Tax of 2.9% is due for orders shipping to Colorado addresses.debnroo sales tax table