This beautiful Star Print Children / Kids rain boots (snow boots) comes with anti-slippery rubber bottom and with a fleece lining to keep your kids foot warm!!!
Size: US Youth size 9 or foot size size 160mm or 6 1/8"
Paypal or Credit card through Paypal is the only payment method we accepted. It is the easiest and quickest way. With Paypal instant payment, you will get your order within a week after the payment is done.
We promise a 3 business days handling time, but normally we will ship out the order next day, you can check our feedbacks that most customers appreciate our fast service.
Most Domestic orders will be sent by USPS or UPS from our US warehouse unless specified.
Please make sure your shipping address with both "Ebay and Paypal account" is correct, we are not responsable for any fail-to-deliver or lost items due to Wrong Shipping Address. Any re-sent items due to this reason will be under buyer's expenses.
All shipping cost related to item returns for refund or replacement will be under buyer's expenses.
International orders will be sent by Fedex (shipping time is 4-10 days) or HongKong Post (shipping time is 1-4 weeks) either from our US warehouse or our Hong Kong warehouse. Import duty is under buyer's expenses. Please put the longest shipping time under consideration when you place an order.
We understand how important it is to provide our customers with confidence to shopping with us, so we provide a "7 Day Money Back Guaranteed" with no questions, just click on the "7 Day Money Back" icon on all listings and proceed with the process.
We also understand how desperate and frustrating when our customer need to return our items for replacement or refund when something happen. Don't be panic, we are comitted to standby 24/7 for help, just click on the "24/7 Return Service" for help.
Rules for Refund and Replacement
1) ALL RETURNS FOR REFUND & REPLACEMENT for whatever reason, please start from our "24/7 Online Return Service".
2) All refund and replacement will only be proceeded after we recevie the full package of the original items back, NO EXCEPTION.
3) Shipping back the items is under the buyers' expenses.
4) When you start with our "24/7 Online Return Service" process, we will have a case number for you to keep tracking with the latest update. Once we recieve your item back, we will have our staff examine the item and give you a final solution ASAP. In case of defected or physical damage after 7 days, if the items have manufacturer warranty, customer can go directly to the manufacturer. If customers have inssurance for the item, they can go directly to the inssurance company for a refund, replacement or repairing. If items have no manufacturer warranty nor insurannce, or in case of the manufacturer is not domastic, customer can contact us for help, we can help you to contact the manufacturer for repairing. It will take some time to do that, so please be patient with those situation, remember that we are always trying to help, but when things involve international mailing and manufacturer repairing, some timing matter is out of our control, although we have our team to do the follow up and make sure everything ok, still we need your patient on the matter.
5)If you have queries about the item, please contact us before you buy it and we will try our best to answer your questions
We are well established wholesaler with our own warehouse in Southern California and Hong Kong. Our specialty item is "Health and Beauty" and "Fashion and Accessories", every item we list is carefully selected and describe with our best knowledge.
If you are not satisfy with our products or have any problems need to be assisted, don't hesitate to contact us, we are more than happy to assist you. Technical supports, refunds, replacements or repairing will be taken care of immediately because we believe that they are as important as our sales. Please give us an opportunity to work out the problems before you leave any negative feedback or open any cases on ebay or paypal.
Please contact us by "ebay message", we will answer your questions or follow up with any problem within 24 hours.
Sorry we don't have email support for now, we have tried using email support before but then end up we receive a lot of junk mails and advertisments waste us a lot of time to screen them out and as a result slow down alot of our service to customers who really need help, so we think "ebay message" will be the quickest and easiest way for us to service our customers need.