Listing Details & Important Additional Information
We are a web based store committed to providing our customers with the best product available at the most reasonable prices. We are determined to provide you with the highest quality of customer service and strive to earn your positive feedback. Your feedback and reviews are very important to us as they reflect our work ethic to other customers. If ever the situation arises that you are not 100% percent satisfied with your order, please give us a chance to rectify the situation and earn your trust back. Our contact information is listed below, please feel free to contact us with any concerns you may have 24 hours a day, 7 days a week. Emails or messages received during non business hours will be handled first, the next business day.
9:00am - 5:00pm EST Monday through Friday
We accept Pay Pal, Visa, MasterCard and Discover
If payment is not made within 4 business days of purchase or auction end date, the item will be considered unpaid and product will be re-listed.
FedEx, UPS Ground, or USPS, Monday though Friday(no weekends)
When an order is placed, we will choose the most reliable shipping carriers that best suit the destination of the shipment, to insure the fastest delivery time possible. We primarily ship by FedEx. Shipping rates for many items are determined by its weight. The weight of item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next whole pound. For customized systems or large orders please allow 5 to 7 business days from the time the order is placed before item is actually shipped.
Shipping to Alaska, Hawaii, Puerto Rico and US Territories:
There will be additional costs added to ship to these locations, free shipping is for the lower 48 states only. Please contact us first before placing an order from anyone of these locations. If you do place an order without first contacting us, it will be placed on hold and will result in delays until contact is made.
Monday though Friday(no weekends)
Shipping costs are based on weight. While some products are too large to be shipped due to their dimensions; postal services in most countries will allow packages up to 79 total sq inches. Packages exceeding this total could pose issues with orders and cause delays. Our policy is for international customers to first contact us about large items, so we may provide additional shipping options and methods and provide a more accurate shipping total. Other shipping options include: UPS, FedEx,, etc.
Import duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional charges will be prior to bidding/buying. The shipping/delivering company will normally collect these charges when you pick up the item. Please do not confuse these charges for additional shipping charges on our behalf.
In addition, we are unable to claim your item as a gift or declare an inaccurate value for the item, as a way to circumvent such fees. US, and International government regulations prohibit such behavior.
You are purchasing a product designed for use in North America (110 Volt). The power and transmission requirements may be different then in your local country. Our products use 110 volts by US standards, while some items use 220 & 110 volts, it is the buyer's responsibility to contact us an verify item voltage before purchase.