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Seller assumes all responsibility for this listing.
Postage and handling
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Item location: Sydney, Australia
Posting to: Australia, Americas, Europe, Asia, New Zealand
Excludes: Africa, Central America and Caribbean, Middle East, South America, Brunei Darussalam, Cambodia, Indonesia, Laos, Macau, Philippines, Vietnam, Afghanistan, Armenia, Azerbaijan Republic, Bangladesh, Bhutan, Georgia, Kazakhstan, Kyrgyzstan, Mongolia, Nepal, Pakistan, Tajikistan, Turkmenistan, Uzbekistan, American Samoa, Cook Islands, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, Niue, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Albania, Andorra, Belarus, Bosnia and Herzegovina, Croatia, Republic of, Cyprus, Estonia, Greece, Italy, Macedonia, Malta, Moldova, Montenegro, Portugal, Romania, San Marino, Serbia, Slovenia, Svalbard and Jan Mayen, Ukraine
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Domestic handling time
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Will usually post within 1 business day of receiving cleared payment[newWindowTxt].
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Return policy
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Item must be returned within
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Refund will be given as
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30 days after the buyer receives it
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Money Back
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The buyer is responsible for return postage costs.
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Return policy details
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Puss ‘n’ Pooch Gallery understands that Internet shopping is different from being able to pick-up and hold items the way you do in a conventional store. That is why we promise to provide the best products possible. However, if you are in anyway unhappy with your purchase we will cheerfully return/exchange the item/s provided:
All items are returned within 30 days of receipt. No exchange, credit or refund can be given after 30 days for change of mind or if you have made a wrong decision.
In the event an item arrives broken or damaged in transit, please photograph the damaged item and packaging and send an email with clear pictures to sales@pussnpoochgallery.com.au. This should be done upon receipt of item and no longer than 7 days from receipt. We will then arrange a credit and/or replacement. Breakages are not covered under the 30 day return policy.
The returned product(s) must be as new, ie: unused, unworn unwashed, undamaged, unsoiled and in their original packaging and/or tags attached.
Call (02) 9713 7015 or email us with the following details at hand: Your Name, Invoice Number, Product Name, and Reason for Return or Request for replacement, exchange, credit or refund.
Post the product(s) to the following address: Puss ‘n’ Pooch Gallery, P.O. Box 584, Haberfield.
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Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.
Payment details
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PayPal Preferred
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Visa/MasterCard
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Accepted
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See your credit card issuer's terms
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Money order/Bank cheque
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Accepted
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Other - See seller's payment instructions
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Accepted
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Bank Deposit
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Accepted
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Not Available
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Seller's payment instructions
Overseas buyers please select Registered Post option if you require Tracking. Items will be sent Australia Post Pack & Track or if value in excess of $50 Registered Post (Insurance) will be applied. Note Registered Post does not offer tracking only Insurance.