Who are we? Buy with confidence. We’re the on-line
low cost arm of a well established Dive Supply Company here in Australia,
serving customers for over a decade. We have our own service department and are
authorised stockist of all lines we sell.
Check our great seller ratings. We’re
divers too, and we’re here to help you.
We leave positive feedback for all our customers. We ask that you do
the same, ebay consider anything less than 5 stars, to be less than adequate -
please give us five stars!!! If you have any problems - please contact us before
leaving feedback and we WILL resolve for you. We aim to please, but like anyone
we are human.
check our STORE (http://stores.ebay.com.au/Divers-Direct-AU)
for more items. We
also have some LATEST stocks haven't been listed on eBay, so please ask if
you can't find them in our eBay store.
CONDITIONS OF BIDDING/SALE:
- This is a BRAND NEW CLEARANCE item from the BARGAIN BIN and is priced
to clear hence no returns will be accepted, other than for wrongly supplied product
POSTAGE and DISPATCH
- We will combine postage where possible on items to save you money when
you purchase multiple items. We generally use Australia Post Traceable Satchels
and Boxes for any item over $20 in value. Bulky items maybe shipped Fastway
Couriers. Check the main listing for options. Express Post options are
available for many items please ask.
- We dispatch all purchases as quickly as
possible (generally 1-2 business day) or same day where possible.
- We dispatch orders as quickly as
humanly possible once payment has been received and CLEARED. Check our great
seller ratings. If an item has an extended delivery time, it will be clearly
stated in the Main Listing above.
All winning bids/purchases must be paid for within 3 days or bid will be
cancelled and item re-listed.
- Payment via Paypal or Bank Deposit Only.
When paying by Bank Deposit, Please
use your EBAY USERNAME as reference. Complete eBay checkout
requirements to view our bank account details. As soon as the payment has
cleared, we will send you an email to notify you and the items will be
sent out next morning.
eCheques - About 5-7 business days until payment cleared. Goods cannot be
dispatched until payment has cleared.
- Naturally, we cannot be held responsible for any delays, loss or
damage through the postal network, if you require registered post, express post
or insurance we are happy to arrange this at the applicable additional cost.
Tracking numbers (where applicable) are posted on every ebay sales for your
RETURNS / EXCHANGES
- If an item is not as described in the listing,
we will gladly exchange or refund your purchase including all shipping
costs once the item is returned to us.
- In the event the item doesn't fit or you are
not completely satisfied with your purchase, please contact us within 7
days of purchase for your full refund (less shipping). Please note some
exclusions apply: 99c Auctions, BARGAIN BIN Items and CLEARANCE Items
cannot be returned unless they are not as described in the listing.
- Returning items must be sent by
Registered or courier and MUST BE in unused prefect condition with
tags still attached.
- If there are any problems with your purchase,
please email us at email@example.com and we will be very prompt in
responding to you.