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treeet is a fully Australian owned and operated online entertainment retailer offering superior quality and variety of Magazine Subscriptions, Books, CDs, DVD/Blu-ray & Electronic games.
Led by a committed and passionate team, treeet guarantees outstanding customer service and delivers a unique shopping experience. Our mission is to exceed our customers' expectations each and every time. We look forward to hearing from you and hope you will be entertained and enriched whilst you enjoy treeet.
If, for any reason you are not satisfied with your purchase or ordering experience, please contact us by email to resolve any issues before leaving feedback. We promise to reply you by COB the following business day.

All books are brand new and should reach you in perfect condition.

Have we made a mistake?
If you have received a damaged or misbound book, or an item which is different from what you ordered, you must notify us within 30 days from the date you received it. If, for any reason you are not satisfied with your purchase or ordering experience, please contact us by email to resolve any issues before leaving feedback. We promise to reply you the by COB the following business day.

Please keep the package you received the book in so that it can be used when returning the product. treeet will pay for the shipping cost of returning the item and we will provide you with the necessary Australia Post barcode label along with the address to return it to. Once we receive your returned item we will issue a full refund via the same payment method used when purchased.

Have you changed your mind?
It's human to change your mind and we're generally happy, subject to the paragraphs below, to accept returns if the product is in new/saleable condition and returned within 30 days of shipping date. Please contact us by email anytime. We promise to reply to you by the COB the following business day on how to return the product back to us.

Please note that the Buyer is to pay for Return Postage in the case of change-of-mind returns and that they must be returned to treeet in saleable condition.

Once we receive your returned product, we will issue a full refund via the same payment method used when purchased.

Postage is FREE on items delivered within Australia

International Postage is available only to New Zealand at a flat rate of $6.50 per order, regardless of quantity.

Please note that multiple items ordered together may arrive separately and at different times depending on the warehouse from which they were despatched.

Delivery is made via Australia Post e-parcel so we can track your goods from the time they leave the warehouse until they reach you!

We only accept payment via paypal (the safest and securest way to pay online).

You can use your credit/debit card to pay through paypal even if you don't have a paypal account.

Please feel free to contact us through the eBay message centre, or email us at ebay@treeet.com.au, or call our friendly Sydney based contact centre on 1300 treeet (1300 873338). We promise to answer all emails and messages by COB the following business day.

If, for any reason you are not satisfied with your purchase or ordering experience, please us first to resolve any issues before leaving feedback. We are dedicated to looking after our customers.