For payment by PayPal, please checkout through eBay.
For payment by credit card over the phone, please call 703-840-7551 after committing to purchase through eBay. Our hours for credit card payment are Monday - Friday 10 AM to 5 PM EST.
Local Pickup Local pickup is available at our location in Falls Church, Virginia from Monday - Saturday 10AM - 5PM. If you have won the item and prefer to pick it up, please click "Request Invoice" or send us a message before checking out. We can then adjust your invoice for free shipping. Then use our online form to schedule your pickup here.
Tracking information is automatically emailed upon shipment.
We ship orders within the contiguous US with FedEx or UPS at our discretion. We use eBay's UPS calculator for both FedEx and UPS rates.
PO Box, HI, AK, APO/FPO/DPO, and PR orders must be shipped via USPS. Please request an adjusted invoice before checking out.
We can ship items internationally that are listed under "Ships to: Worldwide" only. We ship most international orders with USPS. Expedited shipping isavailable with USPS, FedEx, and UPS. Combined Shipping
The shipping cost does not include duties or taxes. The buyer is responsible for paying all duties and taxes in order to clear the shipment from customs.
We can typically provide a shipping discount for multiple purchases. For combined shipping, please click "Request Invoice" or send us a message before checking out. We can then adjust your invoice for combined shipping
In order to guarantee the rates and transit times shown, we must receive your order with its payment cleared by 2:00 PM EST during business days. Orders placed after 2:00 PM EST will be shipped on the next business day. Orders placed on weekends or holidays will be shipped the next business day. Please plan your orders accordingly.
Returns and Refunds
We strive to be a 5 star seller and hope that you are happy with your purchase.
If there is a problem with your order, please contact us through eBay messages or by phone before leaving feedback.
Our return window for working items listed as "New" or "Used" is 14 days, buyer pays return shipping. Shipping costs are non-refundable.
Items that are listed as "parts or not working" are sold "as is" and cannot be returned or refunded.