PayPal, Bank Transfer, Internet Banking
When making payment please ensure that your eBay ID is in the Payment Reference. Without your ID we have no idea what is going on and this slows down the whole procedure Delaying Delivery.
Items will be dispatched after your payment has been received.
We will send an email to your "eBay Registered" email address when we post your item.
PLEASE READ THE FOLLOWING BEFORE BIDDING:
Postage costs are as stated. THE TOTAL POSTAGE COST INCLUDES PACKAGING AS WELL AS POSTAGE.
Please note that we offer "Free Postage" on most items. If you require your item/s fast we offer "Express Post" which you are required to pay for and which will be calculated and added to your invoice on checkout.
We do sell some items Internationally - Please Be Advised - We are not liable for any charges incurred - Customs, Import Duties etc. It is your responsibility as a buyer to ensure not only that your item is clear to enter your Country but also that "You" as the buyer pay all outstanding charges/fees owing.
Shipping & Payment:
FREE POSTAGE is offered on most Domestic Sales (within Australia).
International Buyers pay all postage costs.
We will ship your item within 1 day of payment being received & cleared.
Domstic Buyers - Please allow between 2- 6 working days for the article to reach its destination.
(Allow extra delivery time on Public Holidays & Weekends)
We can and on request will combine your auctions to save on postage. Notify us as soon as you have purchased your items so as we can make the adjustments.
Actual Post Days - Monday to Friday. Shipped via Australia Post unless requested and paid for otherwise. Delivery times are guidelines only and on rare occasions (out of our control) delivery may take slightly longer than normal.
We offer shipping Worldwide.
Customers please note that we DO NOT take responsibility for Customs and/or Duty charges.
We DO NOT take responsibility for items that are not received due to an Incorrect Shipping Address.
It is up to you the customer to Ensure all Postage Details are correct.
We Post all International Items – “Australia Post - Air Mail”.
Shipping time: (Does Not include handling time – Once an item is posted We Have No Control)
Please allow additional time for delays due to customs clearance in your country.
In the event you experience problems receiving your package or the item you have received is damaged please contact us and we will do our best to resolve the issue in a timely and satisfying manner.
“You– Our Customer will always Come First”
Terms and Conditions:
Please read carefully before bidding/buying. Only bid/buy if you intend to pay. Non payers will be reported to eBay. We will send orders to the address provided with your payment unless you notify us otherwise. Please ensure your eBay addresses are correct when checking out to ensure your order is processed without delay.
*Pictures are for illustration purposes only and the actual retail case and/or colour of your item may vary slightly*.
At ebay it is preferred if you leave feedback. Once you receive your item we would appreciate it if you would leave feedback for us. Once you have left us feedback we will do the same in return.
We do have a 30 day return policy on items which are D.O.A. Or meet the criteria stated below (Australian Consumer Law). Please notify us As Soon As Possible to avoid complications. (You have 30 days from the Date of Purchase)
Understanding Returns Policies:
Important information for buyers - As an Australian consumer you have a legal right to return goods purchased from a business and to obtain a repair, replacement or refund if, the goods -
1..Are faulty or develop a fault within a reasonable period of time after purchase.
2..Are not fit for their purpose any purpose you stated or that the buyer made known to you.
(i.e. - they don't do what the seller said they would do)
3..Don't match the seller's description or sample.
4..Are of an unacceptable quality, or Fail to meet other mandatory consumer guarantees under the Australian Consumer Law.
We do not exchange or accept returns due to a customer making a wrong choice.
(i.e. - "I chose the wrong colour" or "I changed my mind" - etc..)
If you have any problems whatsoever please CONTACT me FIRST before leaving NEGATIVE feedback and I will endeavour to rectify the problem. We reserve the right to block bidders who have had an unpaid item strike.
Please be sure to ask questions prior to bidding as there are no refunds unless the item is faulty. Should you require any more information, please do not hesitate to contact me. We are here to assist you. We endeavour to be as accurate with our descriptions as possible.
ALL POSTAGE COSTS ON RETURNS ARE THE RESPONSIBILITY OF "YOU" AND PAID BY "YOU" THE CONSUMER.
"The Swagmans Den"
WE ASK THAT YOU CONTACT US FIRST BEFORE LEAVING ANY NEGATIVE FEEDBACK.
OUR AIM IS TO PLEASE OUR CUSTOMERS ALWAYS.
Full email support is available to all our customers. Our aim is to reply to all emails within 24 hours. Please ensure the spam filter of your email provider does not block emails from eBay or our email provider.
To contact us, please use the Ask a question link at the top of this page.
WE ARE NOT DROPSHIPPERS. (if we advertise it - 99.9% we have it in stock here ready to post)
Currently we have limited stock, some stock on order, arriving soon, however over the coming months we will grow immensely to offer products from various categories.
Items will be dispatched once your payment has been received/cleared.
You will be sent full shipping details to your "eBay Registered eMail Address".
To contact us:
Please use the - "Ask a question" link at the top of the page.